9824A | Performance Improvement Coordinator
The Jewish Board of Family and Children's Services

New York, New York

This job has expired.


Make a bigger difference

WORKING WITH US

The Jewish Board delivers innovative, best-in-class mental and behavioral health services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families, to children, teens, and adults. That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of others.

Similarly, we support our employees through benefits like, professional development opportunities and paid supervision. Some of our other benefits include:

  • Positions offer competitive compensation
  • Continuing CME/CEU support through our tuition assistance program
  • 15 agency holidays and 15 sick days in addition to generous vacation days
  • Health/dental/vision plans that are subsidized up to 80%
  • Access to 403(b) retirement benefits and a pension
  • Unlimited employee referral bonus opportunities
  • Commitment to diversity, equity and inclusion (DEI) through our many company initiatives, including employee resource groups (ERGs) like Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee

ABOUT THE JOB

Under the direction of the Quality Management Manager, the Performance Improvement Coordinator is responsible for supporting the agency's performance management and measurement practices, including project implementation and training of regulatory/oversight deliverables, collaborating with programs in evaluation of practice and outcomes, and developing systems and training staff for improved practice in incident management. The PI Coordinator will be responsible for overseeing the incident management reporting process throughout the agency.

TO QUALIFY

The Jewish Board is currently looking for talented professionals of all cultures, religions, races, and gender expressions with the following qualifications:

  • BA required, Master preferred.
  • Experience in related fields (i.e. Behavioral Health, CASAC, Public Health, Public Administration, and Social Work).
  • Experience with state regulators such as OCFS, OMH, OPWDD, OASAS, DOHMH
  • Strong interpersonal and verbal communication skills, ability to engage staff at all levels of responsibility.
  • Project management and organizational skill along with an ability to work independently is necessary.
  • Excellent writing, presentation, listening and problem solving skills
  • Experience in a not-for-profit or social service setting.
  • Residential experience recommended with a high degree of communicative skill and computer proficiency.
  • Previous investigation training with the Justice Center preferred

We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.

Other details

  • Job Family : Program Administration [500s]
  • Job Function : Paraprofessionals
  • Pay Type : Salary
  • Employment Indicator : 8810 - Clerical Office Employees NOC



 


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