Accountant
BC Forward

Accountant
Description of Responsibilities:

• Provide operational support for CRM by performing various functions including line facilitation/maintenance, client data management.

• To ensure accuracy performing BAU related activities / tasks and non-disclosure of client information by preserving client confidentiality

• To manage workflow for tasks, queries, and issues using various Credit owned systems (i.e. ICRD, RBRM, Workflow, etc.)

• To achieve daily, weekly and monthly volume targets

• Ensure adherence to SLA's, internal metrics & firm wide policies

• Ensure work is completed to the highest standards and seek opportunities to identify areas for process improvements and added controls

• Partner with WLS onshore and offshore teams in EMEA, NA, and Asia regions

• Participate in UAT (user acceptance testing) on enhancements and changes to WLS systems; including analyzing the impact of enhancements on WLS reporting

• Follow and assist with the maintenance of standard operational procedures

• Anticipate and understand issues, and escalate appropriately for timely resolution.

• Participation in process improvements and automation/enhancements to current activities / tasks

• Other duties as assigned

Qualifications:

BA or BS degree or 1-3 years of work experience in service or operations functions
Strong skills / knowledge of MS Office Products (e.g. Excel, Outlook, etc.)
Strong analytical, prioritization and organizational skills
Solid communication and interpersonal skills
Team player with ability to work with colleagues in a collaborative manner, as well as ability to manage prioritization
Flexible; ability to work as needed in order to meet business demands
Able to work accurately and effectively under pressure
Effective time management skills
Client focus and Customer care working practices
Controls Focused
Prior experience working in a middle office or back-office team a plus
Basic knowledge of investment banking products preferable, but not required

Interested candidates please send resume in Word format Please reference job code 186082 when responding to this ad.

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