Administrative Assistant

South Holland, Illinois

Position Description:

Performs duties to provide administrative support to the Director, Customer Service and Employee Engagement in the execution of daily tasks or projects.

Primary Responsibilities:

  • Provide administrative support to various members of the corporate executive team.
  • Coordinate activities related to meetings, calendars, events and projects.
  • Support the corporate travel program by troubleshooting issues, updating the traveler database, and assisting with the arrangement of travel for team as needed.
  • Coordinate the details necessary to facilitate successful and productive meetings, inclusive of arranging meeting space, audio visual needs, presentation materials, catering, parking arrangements, directions to meeting locale and on-site coordination to ensure meetings are effective and efficient.
  • Collaborate on priorities and timelines, providing follow up to ensure all expectations and tasks are completed effectively and efficiently.
  • Gather data and industry/company research to assist in preparation for meetings, presentations, and projects and provide analysis and feedback.
  • Serve as backup to Office Manager
  • Perform other duties as assigned

  • High school diploma or GED. Some college preferred
  • Speak, read and write English fluently
  • 3-5 years of office/administrative experience
  • Proficient in composing various correspondence
  • Strong communication skills, both written and oral
  • Detail oriented and strong organizational skills
  • Proficient with various Microsoft Office programs

  • Time Management: Able to make the most effective use of one's own time and that of others; gets the job done without procrastinating or delaying; is constantly aware of what is the best use of time.
  • Communication: The ability to give and gather information and actively manage the communication process by asking questions, conveying complex information in plain language, listening and considering others' views, state own views clearly and concisely, and address conflict in a professional and productive manner.
  • Drive for Results: Dedicated to achieving the best results by taking a dynamic approach to work, perseveres and uses metrics to analyze performance.
  • Detail Oriented: Thoroughness in accomplishing a task through concern for all the areas involved no matter how small; monitors and checks work or information; and plans and organizes time and resources efficiently.
  • Project Management: Able to initiate, plan, execute, control, and close the work of a team to achieve specific goals and meet specific success criteria.


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