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We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.
Principal Duties and Responsibilities:
Supervisors must keep both the company goals and customer expectations in mind when overseeing daily operations. Responsible to meet or exceed all performance goals. Coach and provide career development to the staff. Correct non-compliant behavior and impose disciplinary action as required. Understand the corporate culture, policies and goals, and take measures to implement these into daily work routines. Manage the operational activities of the department in accordance with established policies and procedures. Administrative duties may include daily/weekly/monthly reports. Provide support when employee absence affects the operation. Maximize operational performance for the station by adjusting to changes in operational conditions and pro-actively solving problems. Supervise, direct and monitor personnel in the completion of their duties and make adjustments, as necessary, to ensure on-time performance and quality customer service. Identify delays, cancellations, and specific customer issues. Protect and rebook passengers on cancelled or delayed flights. Print boarding passes and issue vouchers. Meet delayed flights to make on-board announcements and distribute new boarding passes to affected customers.
Minimum Qualifications:
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