Assistant Campus Director, Ramstein Campus
Embry-Riddle Aeronautical University

Daytona Beach, Florida

Job Description

About Embry-Riddle Aeronautical University

Embry-Riddle Aeronautical University is an independent, culturally diverse institution providing quality education and research in aviation, aerospace, engineering and other related fields with residential campuses located in Daytona Beach, Florida and Prescott, Arizona. The University's Worldwide campus provides educational opportunities online and at approximately 130 locations throughout the United States, Asia, Europe, and Central/South America.

As the largest and most comprehensive aviation and aerospace-focused university in the world, Embry-Riddle is a unique institution. Over the past 90 years, the University has evolved with the industry to break new ground and produce top-level graduates who serve the ever-changing needs of aviation and aerospace and other STEM-related disciplines. Embry-Riddle offers programs in seven primary fields of study including: Applied Science; Aviation; Business; Computers and Technology; Engineering; Safety, Security and Intelligence; and Space.

For Academic Year 2020-21, there were over 10,700 undergraduate, graduate, and doctoral students that attended the University's residential campuses and approximately 32,700 students in total enrolled with the University around the world.

The Opportunity

Embry-Riddle Aeronautical University, Worldwide Campus is currently hiring an Assistant Campus Director (ACD) located at the Ramstein, Germany Campus location. The ACD participates in the general administrative responsibilities of the campus. They participate in the public relations and marketing efforts to provide the civilian and military sectors with relevant information regarding University programs and services. In the absence of the Campus Director and/or the Associate Campus Director, the ACD continues all general operations of the campus with only minimal supervision provided from the Worldwide Campus Department of Campus Operations.

Job Responsibilities Include:

  • Promotes the University and its programs through participation in college fairs, briefings of interested groups, and other available means. Communicates with local civilian organizations as well as the military. Helps maintain an excellent relationship and communication with the local Education Services Officers (ESOs), for a campus located within an Education Center of a military installation.

  • Responsible for the timely completion and submission of registration and end of term actions and student account collections as needed. Maintains pertinent data on these activities to be used in reports on campus operations. Maintains student data in Campus Solutions (CS) and Campus Imaging. Appropriate use of the CS comment screen as applicable. Participates in monitoring the enrollment trends of the campus. Ensures that all University policies and procedures are enforced.

  • Provide(s) various student services to include academic advisement and counselling, preparation of unofficial student evaluations, degree maps, maintenance of imaged student records, and reconciliation and follow-up of student accounts receivable. Performs regular, in-person contact with prospects, applicants, new students, and continuing students in line with Campus Communications timeline. Along with the Campus Director and Associate Director (where applicable), is responsible for student retention.

  • Images any necessary supporting VA documents for the certification of veterans for educational benefits in a timely and accurate manner.

  • Acts for the Campus Director or the Associate Campus Director as needed in their absence. Maintains a positive and professional image at all times. Demonstrates sound decision making and troubleshooting skills.

  • Closely cooperates with the Campus Director in support of the campus operations to include active participation in all training activities. Demonstrates effective utilization of University tools and resources.

  • Processes information for reports and correspondence in a timely and accurate manner in accordance with published procedures. Prepares reports for various University and external agencies.

  • Assists in monitoring and processing budget expenditures for the campus. Practices diligence in safeguarding of University assets. Along with other campus staff members, ensures that campus financial affairs are in good order and that the campus is audit ready at all times.

  • Moderate travel is required for the position

  • Liaises with education center & ESO to effectively promote ERAU programs & services to local military communities

  • Supports students through lifecycle of prospect, active, to graduation

  • Includes at-risk advisement, FA, VA, & administrative services for enrollment

  • Market & promote student activities

  • Identify ways to grow student population , meet enrollment projections


Required Qualifications:

  • Associate's degree

  • (1-3) years of work-related experience

Required Skills, Knowledge, Abilities:

  • Analytical skills with an in depth knowledge of information systems and technical expertise with Microsoft operating systems, Access, Excel, PowerPoint, Word, Outlook/email, and Internet end-user applications.

  • Excellent customer service skills

  • Academic advising experience

  • Attention to detail with initiative to set and accomplish goals

  • Working knowledge of office procedures and equipment

  • Ability to work as a team player with strong communication skills

  • Aviation background or experience desired

Account Access

Coming soon

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