Duke University

Durham, North Carolina


Occupational Summary

The Assistant Director for Building Systems is responsible for planning, coordinating and directing all activities required to operate, maintain and repair the electrical, mechanical and plumbing systems in the University facilities. The Assistant Director is responsible for the operation and maintenance of Critical Buildings and Systems to meet the life safety, reliability and efficiency goals by implementing and executing operation, maintenance and reliability best practices. The Assistant Director will report to the Executive Director for Building and Landscape Services and will assist with various administrative and management functions.


· Provide integrated Building Systems services supporting the University campus including classrooms, research laboratories, vivariums, athletic centers, performing arts auditoriums, lecture halls, administration offices, Duke Chapel, housing, auxiliary buildings and parking decks.

· Maintain awareness of advancing critical systems technology, innovations in energy efficiency, sustainable design and business practices which impact student and employee productivity, campus efficiency, and external perceptions of the University.

· Build a strong working relationship with collective bargaining unit Local 465 leadership and staff to ensure no interruption of service. In conjunction with HR, participate in negotiations, grievance resolution and jurisdictional interpretations.

· Participate in developing and implementing the Department's Safety Program that ensures work hazards are identified, appropriate safety procedures are written, and staff are knowledgeable and comply with all program requirements.

· Develop and maintain integrated services with Duke Utility and Engineering Services (DUES) to ensure uninterrupted service to occupants and functions across the campus.

· In conjunction with DUES, establish and implement an effective program to proactively operate and maintain the high performance buildings and critical systems.

· Develop, recommend and implement strategic plans and programs to improve efficiency, heighten performance and ensure the facility meets University regulations, and OSHA health and safety requirements.

Building Systems Operation and Maintenance:

· Oversee operation, maintenance, repair and service for all Building Systems components for the University campus Buildings

· Oversee planning and execution of all work to ensure day-to-day compliance with work processes and key metrics.

· Participate in development of supplemental contract maintenance agreements with external service providers to provide specialty services and additional labor in response to work volume changes and deadlines.

· Maintain building-wide electrical distribution systems, electrical devices and lighting systems through execution of the Electrical PM (Planned Maintenance) Program, as well as the Equipment Asset Management (EAM) Work Order (WO) system for repairs and other electrical maintenance requests.

· Maintain HVAC (heating, ventilating and air conditioning) Systems through execution of the HVAC PM (Planned Maintenance) Program, Equipment Calibration Program, as well as the EAM Work Order (WO) system for filter change-outs, repairs and other HVAC maintenance requests.

· Maintain Plumbing Systems through execution of the Plumbing PM (Planned Maintenance) Program, as well as the EAM Work Order (WO) system for water quality testing, repairs and other Plumbing maintenance requests.

· Develop new procedures and update existing procedures supporting Department and University Campus strategies.

· Regularly evaluate work output for quality, efficiency and timeliness. Identify continuous quality improvement opportunities for each maintenance service area, determine appropriate improvements and implement through change control program.

· Investigate and identify equipment, tools and processes that improve operating efficiency and / or workplace safety.

· Provide technical guidance to maintenance engineers, managers, supervisors and project managers.

· Provide career development and performance management guidance for technical staff.

New Construction and Renovation Projects:

· Oversee Capital Project Coordinators to assure quality assurance and quality control of construction projects at the University.

· Provide recommendations of key areas which impact the long-term operation and maintenance of buildings.

· Assure that owner's project requirements for internal environmental conditions are being defined for each project and agrees with the design intent of a project.

· Support OPM project teams during pre-construction planning activities as well as during construction of projects which expand the University infrastructure and facilities. This may include drafting technical requirements and specifications, as well as reviewing architectural, engineering and construction submittals.

· Ensure all Office of Project Management (OPM) Capital Projects are turned over to Facility teams in an operational state including required turnover documentation and any staff training.

Additional Job Functions:

· Participate in establishing overall strategic vision and direction for Department Leadership Team. Provide guidance and coach leaders to develop high-performing work teams within own functional areas.

· Represent Department on Building Systems services to the University. Periodically seek one-on-one feedback from stakeholders on Building Systems performance against expectations.

· Utilize knowledge and communication skills to influence the thinking of or gain acceptance of others in sensitive situations.

· Direct and control Building Systems services through Supervisors and Planners with overall responsibility for the performance of those assigned areas.

· Lead and / or participate in University committees.

· Participate in establishing requirements for Department professional growth and development. Participate in skills gap analysis and develop and implement applicable training programs based on the level of skills and experience needed.

· Exercise judgment within broadly defined practices and policies in selecting appropriate methods, techniques and evaluation criteria for obtaining desired results. Provide technical expertise to Department Teams where needed.

· Provide other related duties as assigned by manager.

Required Qualifications at this Level:


Bachelor's degree in Mechanical or Electrical Engineering or a directly related technical discipline. Masters degree and/or PE license preferred.

Experience: Six years directly related leadership experience or ten years experience, and proven performance in a construction maintenance environment. At least five years experience managing maintenance and repair operations, including mechanical, electrical and plumbing trades. Experience in a higher education setting or an environment with highly complex and critical building systems preferred. Demonstrated management, supervisory and motivational skills. Experience managing in a workplace governed by a collective bargaining agreement preferred. Ability to plan and schedule work, including determining staffing, equipment and material/supply needs. Ability to read and interpret architectural and engineering building and system plans, diagrams and specifications. Excellent oral and written communication skills; ability to communicate effectively to a wide range of audiences, including senior University management, faculty, staff from other departments, students, and others. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE


Computer skills in MS Office; analytical skills related to productivity; ability to understand processes and procedures; budgets.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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