Associate Director of Financial Aid Systems, Office of Financial Aid and Scholarship Services
Kean University

Union, New Jersey


External Applicant Instructions

  • Please upload your resume/CV for automatic population of information to your Kean application.
  • Your contact information, work experience and education will be automatically filled in. Please review all fields - you will need to verify that the data is accurate.
  • In the "My Experience" section, you will find a resume/CV upload option where you can submit your cover letter and any other supporting documents you may wish to submit.

Office of Financial Aid and Scholarship Services

Associate Director of Financial Aid Systems

Under the supervision of the Director of Financial Aid, the Associate Director of Financial Aid Systems (Associate Director 2) implements best practices and processes to provide essential financial aid and student support services to prospective and current Kean University students. The Associate Director assists in the administration and management of the Office of Financial Aid; provides direct operational support to the Director; supervises the Financial Aid Data Unit; ensures that all financial aid functions are being performed efficiently, effectively and following all State and Federal guidelines; and performs related work as required. The Associate Director is responsible for managing the input, collection and compilation of financial aid data and assists the Director and other staff with system development projects, user security, reporting, system integrations, testing, documentation and training, data integrity and access. The Associate Director also serves as project lead for aid-related recruitment and retention projects and acts with the authority of the Director in their absence to ensure that office operations are maintained without disruption. This position requires travel and a flexible schedule including evening and weekend hours.

This is not a remote position and requires physical presence on campus as determined by the Supervisor. It requires working on campus during the COVID-19 pandemic and interacting directly with students following all procedures and protocols set forth in the University's Restart Plan and any procedures/protocols created through additional correspondence.

Qualifications: Graduation from an accredited college with a Bachelor's degree and three years of professional experience working with data, systems and/or technical services in an institution of higher education is required. Master's degree and professional data management experience in a college/university Financial Aid office or enrollment services area with expertise in the Financial Aid data module in Colleague or other higher education CRM is preferred. While data-driven, the ideal candidate will have a proactive approach to technology to support end-users which includes staff, as well as students. Candidate must have experience with preparing reports, online file management and in streamlining and automating processes. Excellent customer service skills and oral and written communication skills are essential.

Candidacy review begins immediately and continues until appointment is made. Please submit your cover letter, resume/CV and contact information for three professional references. Official transcripts for all degrees are required prior to the starting date of employment.

Additional Information

As a condition of employment, external candidates are required to provide proof of COVID-19 vaccination prior to their start date. If you are unable to be vaccinated against COVID-19 for medical or religious reasons, you may submit a request for an exemption. If you are approved for an exemption from the COVID-19 vaccination requirement, you will be required to be tested for COVID-19 by the University on a regular schedule. All employees are expected to follow the University's current health and safety protocols for COVID-19 and any procedures/protocols created through additional correspondence.

Kean University complies with the New Jersey First Act (Senate Bill No. 1730, P.L. 2011, Chapter 70). Any individual newly hired by Kean University will be required to abide by this law and establish a principal residence in New Jersey. New employees will have a full 365 days to establish such residence, from the effective date of hire.

In compliance with the Americans with Disabilities Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position, please refer to Section III.A. of our Reasonable Accommodations Policy & Procedures.

Diversity & Non-Discrimination Statement

Kean University is committed to establishing and maintaining a diverse campus community through inclusive excellence and equal opportunity. Kean's commitment to access and equity is designed to prepare each graduate to not only thrive, but climb higher in a diverse world. As an affirmative action, equal opportunity institution we work to support a campus-wide agenda to foster a community that both values and promotes the diversity and equity of all students, faculty, staff, administrators, and beyond.

EEO/AA Statement

Kean University is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer



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