BioBank Client Manager
Brooks Automation Careers

Cambridge, Massachusetts

This job has expired.


The BioBank Client Manager is responsible for bringing biobank solutions to our Client's facilities. They are a subject matter expert that understands, articulates and implements best practices related to the Better Storage Management Program. They act as change managers for the adoption of sample and inventory management practices consistent with Brooks QMS standards and work with client scientists to appropriately disposition material based on planned use. BioBank Clien Managers also manage teams of supervisors, technicians and assistants that execute on the sample, inventory and freezer management plans established for the client.

  • Evaluates customer requirements and develop solutions to meet their needs.
  • Identifies gaps within current infrastructure and develop processes/procedures to fill the gaps so services can be executed consistently and within proper regulatory framework.
  • Provides leadership of multidisciplinary teams and manages productivity of onsite biobank personnel.
  • Drives a strong quality culture by ensuring policies, procedures and work instructions prioritize safety, and ensures that appropriate monitoring and reporting processes are in place and effective for continuous improvement.
  • Manages projects/project teams for service delivery.
Requirements
  • BS/BA degree in science
  • 3+ years of relevant experience.
  • Experience in Biobank Management
  • Experience in customer service-oriented positions
  • Experience in Project Management preferred
  • Training in process improvement methodology preferred.
EOE M/F/Disabled/Veteran


This job has expired.
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