Responsible for marketing all aspects of Selfhelp Community Services Inc. Home Care services and achieving established goals. This includes participation in the development, planning, organizing, implementing, and evaluation of the strategic marketing plans. Responsible for ongoing customer relation’s activities for referral accounts. Responsible for growing client referral base and meeting established targets for referrals.Under the direction of the Vice President, Home Care, develops best practices to maximize opportunities and service referral accounts, including profiling referral accounts, identifying referral source care needs and developing relationships with diverse potential referral sources.Researches and identifies hospital, physician, managed care health plans and community based new business opportunities and conducts face-to-face meetings to market Home Care services.Develops and presents educational and informative presentations marketing Home Care programs to current and potential referral sources.Develops and maintains effective and positive working relationships with referral sources and applicable Agency staff by fostering open and ongoing communication and follow-up procedures to ensure both referral source and Agency needs are met.Works independently and collaboratively in handling internal/external client situations by utilizing effective problem-solving skills, addressing client concerns, providing thorough follow-through, and in all cases consistently providing excellent customer service.Develops new business opportunitiesMaintains documentation of activities and files reports as required.Meets established goals for referrals and admissions.
Minimum Qualifications:High school diploma required, Bachelor’s degree preferred. Experience in Home Care or entitlements required.Writes and speaks in a clear, concise manner.Good computer skills and ability to prepare presentationsProven experience in sales and marketing
Working Conditions/Physical Demand
This job has expired.
- This position requires in person visits to customers in the community, as well as in person staff meetings.