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Clinical Research Coordinator A/B (Palliative Research Center)
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Posted Job Title
Clinical Research Coordinator A/B (Palliative Research Center)
Job Profile Title
Clinical Research Coordinator A
Job Description Summary
The Palliative and Advanced Illness Research Center (PAIR) is seeking two full-time clinical research coordinators (CRCs) who will be responsible for daily operations of a multi-site clinical trial of smoking cessation interventions for underserved patients undergoing lung cancer screening. The mission of the PAIR Center is to generate high-quality evidence to advance healthcare policies and practices that improve the lives of all people affected by serious illness and remove barriers to health equity that seriously ill patients commonly face.
The CRCs will support a PCORI-funded, multi-site clinical trial comparing smoking cessation interventions among 3200 older, underserved patients undergoing lung cancer screening. This project has an emphasis on reducing health inequities and focuses on patients who are Hispanic, Black, low socioeconomic status, or from a rural residence. Under the supervision of the study project manager, the CRCs will be responsible for administering the day-to-day recruitment and operational efforts. Responsibilities include:
1. Recruit, screen, and enroll patients; mail welcome packets; monitor and respond to study hotline (by phone, email, and text); enhance public messaging; liaise with stakeholders such as patients, study participants, staff at health clinics and across health systems, colleagues at Penn and related institutions, vendors, and the study team; as needed, utilize Spanish language interpretation services to promote equitable access to the program among Spanish speaking/ reading study subjects;
2. Coordinate study payments to participants; place orders for medicine and lab tests; administer surveys; use and maintain study databases (i.e., REDCap, Way to Health, Penn+Box, LENS); maintain manuals of operation; and assist with preparation of materials to disseminate study results as needed; submit IRB documentation and other regulatory materials; show vigilance in patient safety, protocol compliance, and data quality; and
3. Assist as needed the Project Manager, Assistant Director for Project Management, and Principal Investigator. Participate in weekly team meetings as well as Center-wide meetings.
Prior experience liaising with stakeholders is essential (e.g., community engagement, customer service, teaching). Strong computer skills are essential. Prior experience with clinical trial research methods is preferred. Candidate must be comfortable working with seriously ill patients and handling sensitive health information. Candidate must be detail-oriented with excellent communication and interpersonal skills; highly organized; proficient in multi-tasking; and flexible to shift focus between projects. Experience in health care is preferred, but not required. Position contingent upon funding.
Job Description
The Palliative and Advanced Illness Research Center is seeking two full-time clinical research coordinators (CRC) who will be responsible for daily operations of a multi-site clinical trial of smoking cessation interventions for underserved patients undergoing lung cancer screening. The mission of the PAIR Center is to generate high-quality evidence to advance healthcare policies and practices that improve the lives of all people affected by serious illness and remove barriers to health equity that seriously ill patients commonly face.
The CRCs will support a PCORI-funded, multi-site clinical trial comparing smoking cessation interventions among 3200 older, underserved patients undergoing lung cancer screening. This project has an emphasis on reducing health inequities and focuses on patients who are Hispanic, Black, low socioeconomic status, or from a rural residence. Under the supervision of the study project manager, the CRCs will be responsible for administering the day-to-day recruitment and operational efforts. While both CRC A and B support these roles, the CRC B position will be able to independently execute each responsibility. Responsibilities include:
Recruit, screen, and enroll patients; mail welcome packets; monitor and respond to study hotline (by phone, email, and text); enhance public messaging; liaise with stakeholders such as patients, study participants, staff at health clinics and across health systems, colleagues at Penn and related institutions, vendors, and the study team; as needed, utilize Spanish language interpretation services to promote equitable access to the program among Spanish speaking/ reading study subjects; Coordinate study payments to participants; place orders for medicine and lab tests; administer surveys; use and maintain study databases (i.e., REDCap, Way to Health, Penn+Box, LENS); maintain manuals of operation; and assist with preparation of materials to disseminate study results as needed; submit IRB documentation and other regulatory materials; show vigilance in patient safety, protocol compliance, and data quality; and Assist as needed the Project Manager, Assistant Director for Project Management, and Principal Investigator. Participate in weekly team meetings as well as Center-wide meetings.
DUTIES:
CRC A:
Recruit, screen, and enroll patients; mail welcome packets; monitor and respond to study hotline (by phone, email, and text); enhance public messaging; liaise with stakeholders such as patients, study participants, staff at health clinics and across health systems, colleagues at Penn and related institutions, vendors, and the study team; Coordinate study payments to participants; place orders for medicine and lab tests; administer surveys; use and maintain study databases (i.e., REDCap, Way to Health, Penn+Box, LENS); maintain manuals of operation; and assist with preparation of materials to disseminate study results as needed; Assist with submission of IRB documentation and other regulatory materials; show vigilance in patient safety, protocol compliance, and data quality; As needed, utilize Spanish language interpretation services to promote equitable access to the program among Spanish speaking/ reading study subjects; and Assist as needed the Project Manager, Assistant Director for Project Management, and Principal Investigator. Participate in weekly team meetings as well as Center-wide meetings.
CRC B:
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