Customer Supply Chain Manager - (Accelerated Development Program)
Michelin

Customer Supply Chain Manager - (Accelerated Development Program)

Michelin, the Worldwide leader in Tires, is hiring!

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MISSION

To strengthen our vision of shared success in operational excellence, Michelin has an ambition to drive a new level of collaboration with our customers. We believe supply chain collaboration is a value-add for our priority customer segments.

For this purpose, we have created a role of collaboration experts, who will act as the strategic supply chain link directly with customers and oversee the efforts to deliver a new level of performance between organizations.

This position will be the central owner of strategic supply chain collaboration with assigned customers, developing a shared vision for supply chain excellence, and coordinating with internal stakeholders to deliver the 2-5 year roadmap. Key deliverables will be focused on driving profitable growth, joint value creation, improving customer experience, enhancing supply visibility, and managing cost-to-serve

KEY EXPECTED ACHIEVEMENTS

• Builds an ongoing collaborative relationship with senior-level supply chain leadership teams of selected customers
• Develops a shared future-state supply chain vision (i.e. Polar Star); with roadmap of key deliverables and KPIs to deliver these results
• Identifies and commits to top priority initiatives over a 1-5 year horizon, based on organizational and supply chain trends.
• Develops a set collaboration rhythm for customer and supply chain teams to review KPI results, progress toward shared vision, etc.
• Establishes governance and communication platform for Michelin and main partners to exchange Supply Chain initiatives, Supply Chain trends, major projects, and KPIs
• Develops a deep understanding of Customer's operating model, to gather insights on opportunities to enhance customer experience along the order-to-cash value chain; partner with service managers to drive internal change and customers to drive process changes.
• Partners with customer and logistics strategy team to drive optimization of the network design of the shared Supply Chain, delivering cost to serve optimizations for both companies.
• Partners with commercial team to develop and provide alignment.

Skills/ Experience/ Qualifications

• Supply chain experience in areas of planning, customer service, and logistics - 4 to 7 years preferred
• Broad Customer facing / Account management experience working at c-level - 5 to 8 years preferred
• Customer & service attitude, taking ownership to resolve customer issues
• Deep understanding of customer operational models
• Strong business acumen and project management skills
• Excellent communication skills and salesmanship
• Self-motivated, resilient, influential, and results oriented
• Strong communication skills - ability to transform complex supply chain and business issues into simple and concise business language when speaking to internal and customer leadership teams
• Demonstrated history of decision making with financial impacts and ownership of the result
• Technical proficiency desired in Microsoft Office Suite, Oracle, MicroStrategy, PowerBI
• Traveling -25-50% time spent at domestic Customers' locations understanding operations and building relationships

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Moving Forward Together: Apply Today!

Dedicated to the improvement of sustainable mobility, Michelin designs, manufactures and sells tires for every type of vehicle, including airplanes, automobiles, bicycles, earthmovers, farm equipment, heavy-duty trucks and motorcycles.

Michelin also offers a full range of innovative services and solutions that help make mobility safer, more efficient and more environmentally friendly. To create unique mobility experiences, Michelin publishes travel guides, hotel and restaurant guides, maps and road atlases.

Headquartered in Greenville, S.C.,Michelin North America employs more than 20,000 people and operates 19 major manufacturing plants in the U.S. and Canada.

Michelin is recognized as an employer of choice by the people who work here. They stay at Michelin because they have careers with a purpose at a company with a purpose. In fact, more than 97 percent of Michelin employees say they choose to move forward together with our company each year.

Michelin's status as a great place to work has been validated by the leading authorities on workplace culture:

• Forbes list of "Most Diverse Place to Work" and "Best Employer for New Grads"

• Fortune list of "World Most Admired Companies"

• Voted on the top 50 Employers list by the readers of Minority Engineer magazine, Women Engineer magazine and STEM Workforce Diversity magazine.

• Top Company for Women to work for in Transportation.

Michelin takes an advanced approach to career development, ensuring that you will come for a job but stay for a career. More than 75 percent of our managers are promoted from within, and we offer multiple career development paths to challenge employees to grow and realize their purpose across the span of their individual careers.

Apply now and start your own mobility journey with Michelin today.

Total Rewards:

Motivated by our Purpose - We Care about Giving People a Better Way Forward - Michelin offers our employees a comprehensive Total Rewards package with competitive well-being, health care, life insurance and retirement benefits and perks such as:

• Paternity leave

• Maternity leave

• Tuition reimbursement

• Family health care centers and fitness facilities at several company locations

• Fitness membership reimbursement through a network of nationwide facilities

• 529 college savings plan

• A 401(k) match

• Free tires based upon years of service

• An Employee Assistance Program

• A relocation assistance program

Michelin is an equal employment opportunity employer of minorities, women, veterans and the disabled. If you need accommodation for any part of the employment process because of a disability, please contact us at accommodations@michelin.com

This position is not available for immigration sponsorship

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