DHTS Developer-Level III-Full Time-DHTS-Durham
Duke University

Durham, North Carolina

This job has expired.


DHTS: Duke Health Technology Solutions is a robust, specialized division of Duke University Health System dedicated to the development and management of enterprise IT systems. A 2018 'Most Wired' health system, Duke is nationally recognized for IT and information management as the first healthcare system to achieve the Davies Award - highest honor by the Healthcare Information and Management Systems Society (HIMSS) - for inpatient, ambulatory and analytics health information technology capabilities. Our employees are among the top-skilled IT experts in the Triangle and partner with leading scholars, clinicians, and researchers across Duke University and Duke Health to develop innovative technologies that support our mission of delivering tomorrow's healthcare today.

Occupational Summary

Job Description The DHTS Developer on the innovation team is primarily responsible for researching, develop, and deliver technology solutions for Duke Health customers. The Developer is involved in all aspects of the software development lifecycle, including designing, building, testing, implementing, and supporting the technologies using programming languages and development tools. Essential tasks/responsibilities:

Research, recommend, design, document and deliver innovative solutions for adoption at Duke Health

Assist with adoption of DevOps delivery methods: Kubernetes and Cloud

Develop scripts for automation of various application activities

Design Cloud based solutions to host apps & facilitate data transfer via APIs (AWS, Google Cloud, Azure)

Facilitate issue resolution with internal teams: Service Desk, Networking, Device Support, Citrix, OS, Server, VM/Docker Containers, Database, App development, Operations, DevOps

Coordinate design, implementation, and management of generic and FHIR APIs

Produce Data / System Flow diagrams to represent new system designs

Coordinate continuous vulnerability management / patching for each application containers

Additional Responsibilities:

Provide application system support for team apps - rotating 24x7 support

Develop relationships with vendors to ensure customer needs are met in a timely manner

Author and Update system documentation to share all knowledge acquired in the developer guide

Ensure systems conform to Duke Information Security Office policies and procedures

Assist in oral and written presentations to project teams, customers, and management

Coordinate / Perform Application Testing

Follow established Change Management processes

Provide feedback on departmental processes and procedures / suggest improvements

Plan and coordinate system and application upgrades

Identify internal resources to build project teams as required

Detailed analysis and documentation of customer workflows

Collaborate with Administrative, Clinical and Research customers to understand and meet needs

Develop relationships with key customer management representatives

Minimum Qualifications

Education:

Bachelor's degree in a related field is preferred, or five years of equivalent work experience.

Experience:

Minimum 5 years of software development experience and/or IT solutions engineering.

Required Skills:

Application Development Lifecycle, ideally with DevOps focus

Script writing (e.g. Ansible Playbooks / Helm Charts)

Development experience with at least one object-oriented platform

Experience with Containerization and Orchestration technologies (docker, Kubernetes). Multi-cloud experience a plus.

Experience with CI/CD technologies like GitLab CI or GitHub actions

Experience with Server Administration (preferably Linux)

Basic understanding of Networking topologies, Firewall rules, Certificate Management

Database Structures / Report Writing

Proven ability to analyze customer requirements and translate into effective solutions

Critical thinking

Customer Service

Troubleshooting / Root Cause Analysis

Project management, Agile/SCRUM experience

Desired Skills:

Knowledge of Cloud Platforms (AWS, Azure, GCP)

Knowledge of Cloud Services (SaaS, IaaS, PaaS, FaaS)

Knowledge of Enterprise Architecture best practices

Knowledge of AI and ML

Excellent time management, organizational, & task prioritization skills

Excellent presentation skills

Excellent ability to communicate effectively with non-technical staff and with members of interdisciplinary teams

Ability to interact well and effectively communicate with all levels of leadership

Intent:

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Equal Opportunity:

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Job Function:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


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