Field Technical Support
BC Forward

Boise, Idaho

This job has expired.


Field Technical SupportBCforward is currently seeking highly motivated Field Technician for an opportunity located at Boise, ID Position Title: Field Support Location: Boise, ID Expected Duration: 10+ Months with possibility of extension Job Description:

  • Strong analytical and hands on skills: solid diagnosis skills with ability to follow written polices and manage information.
  • Responsible for implementing part or all the technical solution during the certification process.
  • Document cerification history on a daily base and interactions with internal peers (Issues, part availability, Data gathered, Troubleshooting performed, Diagnostic )
  • Integration between different department in the company to provide End to End professional complete solution.
  • Trigger higher technical assist tasks, Proper diagnosis and parts identification are key to ensuring proper technical support.
  • Provide ongoing ideas on improvement in the field of certification process.
  • Over Time and Weekend support per need.
  • Team player - collaboration, ONE TEAM ONE GOAL approach


Knowledge and Skills:
  • Experience in a customer facing role (onsite support, remote support or similar) - Preferred.
  • Mechanical abilities, experience utilizing tools and machinery for technical activities- part replacement, calibration.
  • Demonstrates the use of consulting skills including: questioning, listening, development ideas Advanced Software and hardware knowledge of computing.
  • Ability to understand & analyze an issue or problem to develop & implement a corrective action plan.
  • Able to communicate with internal management confidently and demonstrate the professionalism of the job family.
  • Ability to perform while under high-pressure situations.


Education:
  • High School Diploma, College Degree in a technical field - preferred

About BCforward: BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full-service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs. www.BCforward.com
Interested candidates please send resume in Word format Please reference job code 186982 when responding to this ad.

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