Fulfillment Specialist (Lead)
Gamestop, Inc.

York, Pennsylvania

This job has expired.



  • Lead and monitor the daily activities of associates within assigned department/area to ensure area meets performance goals (quality/accuracy, production, cost, safety, 5S/cleanliness)
  • Inspect quality of associates' work to ensure that products being processed and shipped meet GameStop's quality standards
  • Maintain accurate records and prepare reports on area performance for supervisors and management
  • Ensure all associates have standard work and process documents available at the work station, and are trained thoroughly on the process
  • Ensure all associates follow safety policies; report any unsafe conditions or practices
  • Coach/train associates for performance success
  • Consistent with the general nature of this role, work collaboratively with others throughout the ROC to achieve or exceed department objectives; assist in or lead special projects as directed
  • Follow all known safety procedures and utilize good operational, loss prevention and safety judgment at all times
  • Perform associate job duties as needed
  • Identify process improvements/areas of opportunity to improve department/area performance Drive/champion process improvements Identify performance issues, and their potential root causes (training, etc.)
  • Drive/champion process improvements that have significant impact on area Identify and drive to improve performance issues, and their potential root causes (training, etc.)
  • Demonstrate emotional maturity and respect for diversity in interactions with associates, run a small operation, process, or project independently, run all operational aspects of cell/work area when supervisor is unavailable
  • Perform all additional duties listed above


  • A high school diploma or GED equivalent is required; Associates degree is preferred
  • At least two years of work experience in a warehouse environment required; 1 - 2 years in a Lead role preferred
  • Ability to lift and/or move boxes, totes and other objects weighing up to 50 pounds on an infrequent, as needed basis
  • Must be able to walk long distances, bend, stoop, and climb on ladders


  • Possess the learning capacity to receive and apply cross-functional training; willingness to assist other functions and work groups as needed so the department achieves or exceeds its overall business objectives
  • Ability to communicate effectively with others using spoken and written English
  • Ability to work under demanding time constraints and production goals
  • Possesses the dexterity to utilize writing utensils (pen/pencil), calculators, small hand-held tools, manual razors and other mechanical/electrical equipment without assistance
  • Working understanding of basic math functions (add, subtract, multiply, divide)
  • Proficient knowledge of Microsoft Word/Excel/Outlook software programs and ability to operate an office computer without assistance
  • Working ability to model consistently GameStop's commitment to a respectful, diverse, inclusive, and collaborative work environment
  • Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities
  • Bilingual in English/Spanish preferred

GameStop is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job's responsibilities and assigning additional duties consistent with the position's purpose. GameStop will provide reasonable accommodations to qualified individuals with disabilities unless doing so would cause an undue hardship.


This job has expired.
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