Health Equity Liaison
PacificSource

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PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity or age.

Diversity and Inclusion: PacificSource values the diversity of the people we hire and serve. We are committed to creating a diverse environment and fostering a workplace in which individual differences are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths.

Position Overview: Under the direction of the Community Engagement's Director and Vice President, the Health Equity Liaison will facilitate discussions, trainings and projects internally and externally to address the root causes of health inequities. This will involve building capacity to integrate community insights into efforts to develop system level changes that advance health equity in the Coordinated Care Organization (CCO), which may include its governance structure and provider networks. The liaison will work locally within the CCO region to reach out to and engage with community partners representing populations that experience health disparities; to advocate for and ensure meaningful and effective relationships so these groups are not only represented but also actively engaged in collaborative decision making with our Community Advisory Councils and other CCO governance entities.

Essential Responsibilities:

• Implement community-level transformation activities that address health equity, the social determinants of health (SDOH) and national Culturally and Linguistically Appropriate Services (CLAS) Standards to better serve a diverse membership.
  
• Support implementation of the Oregon Health Authority's health equity training requirements.
  
• Identify local resources to advance CLAS; support development and dissemination of CLAS resources for external partners.
  
• Develop and maintain positive relationships with a wide variety of community members and entities (e.g., organizations representing diverse populations, schools, law enforcement, and social service agencies) that endeavor to improve health equity within the communities served by the CCO.
  
• Collaborate and participate on CCO and community led boards and workgroups to bring an "equity lens" to community health strategies and initiatives that impact PacificSource Medicaid members.
  
• Convene and facilitate community discussions to gather insights that inform system changes that advance equity, including input for the development, implementation, and monitoring of the CCO's Health Equity Plan.
  
• Support development and implementation of CLAS Transformation and Quality Strategy (TQS) activities and reporting, with engagement of health councils and community partners.
  
• Provide support for community events (logistics, cultural appropriateness, and participation outreach) such as health fairs, cultural celebrations, and community festivals.
  
• Consult with internal teams and departments on health equity related projects, including collaborations with the Analytics team to develop and utilize data dashboards to address health inequities.
  

Supporting Responsibilities:

• Meet department and company performance and attendance expectations.
  
• Participate in and support project teams led by other departments and provide necessary input to support the goals of colleagues.
  
• Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information.
  
• Perform other duties as assigned.
  

SUCCESS PROFILE

Work Experience: Three years of experience in healthcare, public health or community-based organization required. Experience preferred in working to advance diversity, equity and inclusion. Experience preferred in community networking and/or facilitating groups. Bi-lingual/Bi-cultural strongly preferred.

Education, Certificates, Licenses: High school diploma. Associates or Bachelor's degree preferred. Diversity, equity, inclusion and belonging training experience preferred.

Knowledge: We strongly encourage applicants to apply that have lived experience as a member of an underserved/underrepresented group of people. Knowledge and understanding of social determinants of health and fundamentals of diversity, equity and inclusion, and belonging. Ability to work both independently and collaboratively. Project management and implementation to reach desired outcomes. Skilled in relationship building and community collaboration. Knowledge in presentation development and writing reports preferred. Organizational skills with solid experience in using computers and various software applications.

Competencies

• Building Customer Loyalty
  
• Building Strategic Work Relationships
  
• Contributing to Team Success
  
• Planning and Organizing
  
• Continuous Improvement
  
• Adaptability
  
• Building Trust
  
• Work Standards
  

Environment: Work inside in a general office setting with ergonomically configured equipment. Travel is required approximately 50% of the time.

Our Values

We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business:

• We are committed to doing the right thing.
• We are one team working toward a common goal.
• We are each responsible for customer service.
• We practice open communication at all levels of the company to foster individual, team and company growth.
• We actively participate in efforts to improve our many communities-internally and externally.
• We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community.
• We encourage creativity, innovation, and the pursuit of excellence.

Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively.

Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.

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