Mercy Medical

Maywood, Illinois

This job has expired.

Employment Type:
Full time
Evening Shift


This position provides quality patient registration/admission services for an extremely hectic 24/7

department in the Admitting/Registration office. The department serves admissions into the hospital

and hospital based, ancillary testing, and the Emergency Department.

This individual greets patients and completes the registration. Appropriately educates and informs patients of their insurance coverage, of hospital policies that govern the revenue cycle and the amount owed by the patient. Generates receipts for other point of service payments and maintains necessary records of transactions.

The representative also responds to various inquiries from physicians, nurses, internal staff, patients and visitors. The Hospital Access Representative must have knowledge of insurance coverage and the patient access regulations on our contracted plans. This individual is responsible for securing complete and accurate demographic and coverage information and is the source for all hospital and physician billing.

The Hospital Access Representative must display service oriented, compassionate and professional behavior. This individual must adhere to HIPPA compliance and ensure that all patient information is securely obtained and protected.

Minimum Education:

Required: High School Diploma

Preferred: High School Diploma plus training acquired through work experience or education

Specify Degree(s): N/A

Residency: N/A

Minimum Experience:

Required: None

Preferred: 1-2 years of previous job-related experience

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

This job has expired.
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