Intelligence Analyst, SIU
Plymouth Rock Assurance

Parsippany-Troy Hills, New Jersey

This job has expired.


Plymouth Rock has been awarded the #1 Large Employer in New Jersey in 2021. We would love for you to join our award winning team!

This position is responsible for applying knowledge and experience to our claim processes, data analytics and SIU investigations to support the development and implementation of technical and analytical solutions to address SIU business and analytical needs. This individual will implement operational, fraud and analytical models, and organize data input and output to develop and communicate recommendations.

The successful candidate will have the abilities necessary to create business intelligence reports, social media assessments, link analysis (Net-Map) and other sophisticated data mining activities.

Essential Functions and Responsibilities

  • Analytical and problem solving skills to use and interpret information and facts as well as apply critical techniques to investigative process.
  • Identify patterns and trends using our internal claim, medical and policy data tables.
  • The ability to receive investigative requests from the field staff, internal claim associates and underwriting to discover developing patterns, trends and changes in suspicious activity.
  • Proven ability to acquire, analyze and interpret information from various data sources and formulate theories regarding trends and patterns required.
  • The ability to identify trends and common indicators within particular claims and territories and determine if further investigation is warranted.
  • The ability to present to management in a clear and concise manner the approach to address potential suspicious/fraud activity that could impact the company.
  • Proactively monitor industry information bulletins and NICB alerts to determine potential exposure to the company.
  • Conduct data mining activities and data analysis using available tools and internal databases.The ability to work with our product department on predictive analytics and pattern analysis initiatives.
  • Collaborate with others in developing visual analytics to support complex investigation data involving multiple claims and multiple entities participating in the fraudulent schemes.
  • Utilize data visualization tools and/or other analytics software to create reports for the team and/or management on the territory specific SIU operational performance.
  • Develop metrics to measure various characteristics of the SIU business to replicate and improve current measures and create new metrics and ways to view and analyze results.
Qualifications and Education
  • Knowledge of information technology and data analysis methodologies, including understanding how technology can leveraged to proactively impact suspicious/fraud activity.
  • The ability to manage and analyze large volumes of data from various internal and external sources and develop recommendations.
  • The ability to read and interpret complex information and explain it to others; listen actively, stay focused, identify hidden messages and draw out underlying issues.
  • Organizational skills with the ability to organize data in manageable subsets and the ability to get requests completed timely and accurately.
  • Proven excellence in critical thinking and conceptual skills' creative use of varied research methods.
  • Advanced proficiency with Microsoft: Excel, Access and Visio. Tableau and SQL knowledge would also be preferred.
  • Competencies: Analytical, interpersonal skills, communication skills, focus on customers, ability to prioritize
  • A minimum of a four year college degree in a related field with a concentration on information technology, mathematics, economics, statistics and/or engineering and criminal justice.
  • Insurance related designations (SCLA, CPCU, and AEI) are a plus.
  • Three or more years of claims and/or insurance experience preferred.
  • Prior Property and Casualty experience preferred

About the Company

The Plymouth Rock Company and its affiliated group of companies write and manage over $1.6 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of "A-/Excellent".

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