Managed Care Community Connector
The Judge Group Inc.

Location: Long Beach, CA
Description: Our client is currently seeking a Remote Managed Care Community Connector


***Candidates must be bilingual (English/Russian or English/Bengali)***

Schedule:

• Position is fully remote, but candidates MUST be located in EST (eastern time zone)
• Monday to Friday, 8:30am - 5pm EST.

This job will have the following responsibilities:

• Will serve as a community-based member advocate and resource, using knowledge of the community and resources available to engage and assist vulnerable members in managing their healthcare needs.
• Will collaborate with and supports the Healthcare Services team by providing non-clinical paraprofessional duties in the field, to include meeting with members in their homes, nursing homes, shelters, or doctor's offices, etc.
• Empowers members by helping them navigate and maximize their health plan benefits. Assistance may include:
• scheduling appointments with providers; arranging transportation for healthcare visits; getting prescriptions filled; and following up with members on missed appointments.
• Assists members in accessing social services: community-based resources for housing, food, employment, etc.
• Provides outreach to locate and/or provide support for disconnected members with special needs.
• Conducts research with available data to locate members the company has been unable to contact (for example: reviewing internal databases, contacting member providers or caregivers, or travel to last known address or community resource locations such as homeless shelters, etc.
• Participates in ongoing or project-based activities that may require extensive member outreach (over the phone and/or face-to-face).
• Guides members to maintain Medicaid eligibility as well as with other financial resources as appropriate.

Qualifications & Requirements:

• Candidates must be bilingual (English/Russian or English/Bengali)
  
• HS Diploma/GED
• Minimum 1 year experience working w/ underserved or special needs populations, with varied health, economic and educational circumstances.
  
  
• Customer Service Experience
  
• Must have valid driver's license with good driving record to be able to drive within applicable state or locality with reliable transportation.
  

If you are interested give me a call, Amber, at (832) 708-2642 or feel free to send your resume to aperry01@judge.com

Contact: aperry01@judge.com

This job and many more are available through The Judge Group. Find us on the web at www.judge.com

This job has expired.