NDS Compliance Supervisor
MV Transportation

Job Description
MV Transportation is seeking an NDS (Non-Dedicated Service) Complience Managerto identify and report to the Operations Managers challenges, discrepancies, violations of policy and other concerns related to service delivery. Instruct operators when policy is not being followed and to assist in exploring new ideas and ways to handle in-service challenges. Reports on all activities and observances daily. Assists in delivery of system reporting requirements.

The NDS Complience Manager responsibilities include but are not limited to:

• Work with dispatchers to solve service-related challenges/take direction from BOC when dispatched to respond to a situation or operate a coach if needed
• Perform spot checks on operators and Road Supervisors
• Inspects vehicles for cleanliness and policy compliance - reporting ALL violations and discrepancies
• Issue and Receive required equipment to Road Supervisors on a daily basis
• Monitor Road Supervisor Logs and Reports for accuracy, completeness, performance
• Works with Detour Supervisors to ensure reporting is timely and accurate
• Schedules special assignments to Road Supervisors, as needed
• Assists Operations Managers (as a witness) when issuing discipline
• Conduct research on performance issues (to include service delays and reported route issues) and develop reports accordingly
• Coach operators on DriveCam events
• Monitor system performance- on the street, through Orbital
• Call in accident reports to claims line
• Clerical and administrative duties, as assigned
• Performs repairs to fare-boxes on site and on location as needed
• Respond to and accurately document emergency situations/incidents/injuries-reporting to claims line if necessary
• Required to attend to minor bio spills as needed
• Transport operators to and from medical center if needed
• Investigation and completion of Route Impediment Logs as assigned
• Report for duty for special service/events as assigned
• Provide excellent customer service to client, passengers and operators at all times
• Prepare other written documentation/reports as needed
• Monitor and complete regular reports to Operations Managers and other departments as needed

Talent Requirements:

• High School diploma
• Minimum one (1) year experience as a Road Supervisor in a public fixed route transit system
• Knowledge of system routes and service area
• Familiarization with all vehicles operating in the service
• Ability to understand client policies and procedures
• Ability to comprehend MV Transportation and CBA policies and procedures
• Excellent verbal and written communications skills
• Working knowledge of Microsoft Word and Excel
• Ability to read, write and speak English

Starting Pay Rate: $26/hour to $27.22/hour

Healthcare Benefits: PPO Medical, Medical HSA, Prescription, Dental, Vision (spouse and dependent children), Telemedicine, FSA, Life, AD&D, Group Accident, LTD, STD, EAP, Critical Illness, Hospital Indemnity, Substance Abuse Professionals programming

Retirement Benefits: 401k

Paid Time Off: 6 mos - year 3 = 1.54 bi-weekly accrual w/40 yearly accrual cap

Paid Holidays: 8 paid holidays

More Generous Paid Sick Leave: 1 hour/per 30 hours for all FT employees

Other Compensation: $1,000.00 Driver referral bonus ($500.00 upon training completion and $500.00 upon completion of probationary period); $1,000.00 Mechanic referral bonus ($500.00 upon training completion and $500.00 upon completion of probationary period)

During the course of employment, employees may receive and have access to confidential information. All employees are expected to respect and maintain the confidentiality of non-public customer and business records and any other information that MV classifies as confidential.

MV Transportation is committed to as policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

This job has expired.