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Description
Location: Niobrara State Park, 89261 522nd Avenue in Niobrara, Nebraska
Examples of Work
Provide information to park guests regarding park activities and facilities, rules regulations, in person and by phone. Oversee and assist with counter sales of permits, activity tickets and campground reservations. Oversee and train office staff on customer service. Serve as office leader as needed. Organize and distribute employment applications. Process personnel recommendations. Lead or assist in processing timesheets, maintain files and records, assist with special events. Answer general correspondence and prepare administrative reports. Perform related work as required.
Qualifications / Requirements
Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency.
OR
Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.
Knowledge, Skills and Abilities
Knowledge of the principles and practices of record keeping. Strong and effective communication and customer service skills. Ability to learn state park and agency regulations; organize projects; operate cash register and calculator. Working knowledge of Microsoft Word.
Examine and process forms, applications, documents, and reports, calculate associated fees or other billings, and respond to requests and inquiries, related to permitting, licensing, application, certification, registration, or other agency program-administrative processes and operations.
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