Operations Manager
Boise State University

About Us:
Boise State University, powered by creativity and innovation, stands uniquely positioned in the Northwest as a metropolitan research university of distinction. Learn more about Boise State and the City of Boise at https://www.boisestate.edu/about/

Boise State University is building an inclusive community of faculty and staff whose unique skills, cultural contributions, work history, and perspectives create a rich and rewarding academic experience for our students. Research demonstrates that people thrive when they feel welcome, respected, and inspired. We seek applicants who are committed to helping us achieve our vision of a diverse and inclusive community. Applications from members of historically marginalized groups, including women, BIPOC (Black, Indigenous, and People of Color), those with disabilities, members of the LGBTQ+ community, those who have served in the military, and members of other underrepresented communities are strongly encouraged.

The Institute for Inclusive and Transformative Scholarship (IFITS) is a small but mighty team dedicated to helping all students and faculty thrive as scholars. We are seeking an operations manager who is committed to helping us achieve our vision of a diverse and inclusive community. Join us in making a difference!
Job Summary/Basic Function:
Supports Academic and/or Administrative units, including through the use of data and university reports and systems. Responsible for promoting the full use of system features to improve unit efficiency and effectiveness.
Level Scope:
Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and/or support employees.
Essential Functions:
60% of Time the Operations Manager must:
• Manage the administrative and business functions of the office including the support of multiple externally funded grants. Troubleshoot and implement the various business processes that are needed to support a data-driven decision-making culture.
• Develop and maintain positive, collaborative, respect-based relationships with co-workers, clients, and stakeholders both internal and external.
• Flexibility in adapting to a fast-changing environment to meet the needs of the department and priorities of the university. Work with supervisor to develop a professional development plan with annual goals to accomplish the plan. Actively pursue excellence, effectiveness, and efficiency.

35% of the time:

• Serve as the front desk "face of the office" with a customer-service attitude and mindset, serving as the initial point of contact for the office providing resources to our stakeholders.
• Support IFITS staff in all events programming needs - including event coordination and execution of details to run successful small and large-scale events.
• Manage the IFITS office facilities including communication with campus facilities as needed
• Be an active member of the small but mighty IFITS team, contributing ideas and efforts to all of the office activities and initiatives
• Troubleshoot processes and systems as needed
• Manage IFITS HR duties including hiring and onboarding new staff members and student workers

5% Perform other duties as assigned.
Knowledge, Skills, Abilities:
• Strong attention to detail
• Experience in training others
• Advanced computer skills
• Ability to effectively work and communicate with a diverse group of faculty, staff, and students.
Minimum Qualifications:
• Bachelor's degree and 2 years of experience

Preferred Qualifications:

• Experience in higher education
• Accounting or other financial work experience
• Experience building and nurturing relationships both within an office and across units
• Ability to both work independently and collaboratively
• Strong written and oral communication skills
• Excellent problem-solving and critical thinking skills
• Able to be flexible and to manage multiple priorities
• Project management experience and skills
Salary and Benefits:
Salary $50,000/yr. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at https://www.boisestate.edu/hrs/benefits/.
Required Application Materials:
Cover Letter, Resume, Names and contact info for three references

Advertised: April 19, 2022 Mountain Daylight Time
Applications close: May 31, 2022 11:55 PM Mountain Daylight Time