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Summary:
Centralized Scheduling Representatives prepare paperwork for the medical chart and billing folder. Determines financial status and obtain requirements for self pay patients. Obtain and appropriately routes the orders received from various physician, patients, and Document Delivery. Adhere to high standard of customer service. Schedulers will perform all other duties as assigned to promote efficient and effective operations. Enter all demographic information from patients, physician offices, posting sheets, Document Delivery, etc. when scheduling procedures. Schedulers are the dispositioners for Document Delivery. The schedulers will monitor the documents that are faxed into Document Delivery and are required to disposition them in the appropriate queues for scheduling. Required to email all late addons or changes to schedule to all appropriate parties.
Requirements:
High school diploma or equivalent preferred
Associate degree preferred with emphasis in health/business related field
One year experience in hospital registration or a comparable position preferred
Excellent communication and organizational skills
Demonstrate excellent customer service skills
Must be able to follow detailed instructions and perform repetitious tasks
45 wpm typing required
Computer/basic keyboard skills, telephone skills, and general knowledge of office machines including printers, fax, copier, scanner, and credit card machines required
Proficient in office automation applications such as Microsoft Office preferred
Skilled in interpreting and analyzing data
Ability to read, comprehend and retain information
Perform mathematical calculations proficiently
Knowledge of basic medical terminology preferred
Work Type:
Full Time
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