Part Time Administrative Assistant - Monday-Friday 9a-1p
Mental Health Center of Denver

Denver, Colorado

This job has expired.


EMPLOYMENT VALUE PROPOSITION: WellPower provides you with the support you need to help you develop a career in helping others succeed. We innovate, adapt, and leverage the diverse perspectives of the people on our team and the people we serve in everything we do.

COMMITMENT TO DIVERSITY & INCLUSIVENESS: WellPower values and is strengthened by diversity. We are committed to ending bias and discrimination in our community and ensuring equity within all aspects of our organization. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Tuberculosis (TB) screening, testing - TB screening and testing, is required and must be completed prior to hire ( i.e., preplacement), and maintained during employment

Learn more about WellPower:

STARTING SALARY: $24.04/hr

POSITION SUMMARY: Provide courteous and professional customer service to the people we serve, staff, and visitors. Provide front and back-office clerical services including but not limited to: maintaining schedules, answer phones, develop flyers/documents, produce reports, track data, room reservations, mail distribution, records maintenance, and general administrative support to teams at a site. Assist staff, managers, and/or other supervisors as assigned.

ESSENTIAL JOB FUNCTIONS:

      • Create a positive experience for the people we serve and guests through professional conduct and customer service at the front desk. Ensure front desk and lobby are aesthetically pleasing, safe, and friendly for all guests.
  • Ability to calmly and politely direct visitors and new program members to their requested location
      • Receive and screen clinic telephone communications ensuring callers are directed to the appropriate destination in a timely fashion.
      • Maintain positive interpersonal interactions with internal and external customers. Apply situational awareness and appropriate techniques to handle situations before they escalate.
      • Maintain Outlook calendar, tasks, meetings, and fulfill email requests as appropriate.
      • Maintain each person we serve HIPAA rights, and other protections of confidentiality and privacy.
      • Maintain records and files.
      • Organize, compose, and produce letters, memoranda, reports, and other documents, ensuring grammar, spelling, and punctuation are correct. Compose some routine correspondence. Generate and submit necessary reports.
      • Maintain appropriate boundaries that avoid creating dual relationships.
      • Replace toner and paper in equipment. Copy/scan/fax information as required.
      • Sort and distribute incoming mail and prepare outgoing mail.
      • Attend meetings as assigned.
      • Check-in/Check Out people we serve at each visit with our Avatar NX system.
      • Ensure prompt, accurate, secure and efficient handling of documents for filing and scanning: items such as person we serve identification, medical record number, team number, and general status of treatment.
      • Complete requests for information from staff, visitors and people we serve.
      • Follow organizational and departmental procedures, rules and guidelines. Execute all benchmarks and deliverables assigned.
      • Coordinate basic office maintenance and janitorial needs.
      • In Front Office staff absence, provide for coordination of program needs. Perform a variety of administrative duties to ensure smooth running of the program.
      • Maintain a trauma informed environment of wellbeing.
      • Perform other duties as assigned.
EDUCATION/EXPERIENCE REQUIREMENTS

High School Diploma or equivalent and a minimum of two years: Administrative Assistant, Customer Service, or Receptionist experience, plus the ability to type 25+ wpm are required. Work experience at a health clinic or mental health organization preferred.

SKILLS AND COMPETENCIES:
      • Knowledge or ability to learn and practice trauma informed principles and practice
      • Bilingual Spanish preferred but not required.
      • Proficiency with a variety of software applications including but not limited to: Microsoft Word, Excel, Outlook, Word, AvatarNX, Microsoft Edge, Power App Meal Check-in, flyers/notices for any program needs, etc. Intermediate understanding of computer language and functionality.
      • Ability to work with many disruptions and multitask.
      • Strong organizational skills and ability to create systems.
      • Knowledge and use of grammar, spelling, punctuation and word definitions. Communicate in a positive manner, both verbally and in writing.
      • Able to critically think through situations or circumstances that will allow you to work independently. Ability to resolve problems quickly and objectively.
      • Strong work ethic reflecting accountability, responsiveness, and commitment to WellPower's mission.
      • Must be able to work well with people we serve who have mental illness. Must be able to work with a diverse population.

SUPERVISORY RESPONSIBILITIES: None

TYPICAL PHYSICAL DEMANDS: Ability to sit, stand, bend and reach, operate standard office equipment such as phone, computer, facsimile, copier/printer/scanner, and other business machines. Occasional lifting up to 50 lbs.

MACHINES AND EQUIPMENT TO BE USED: Computers, calculators, fax machines, copiers, telephone and a variety of other office/clerical equipment.

WORKING CONDITIONS: Mostly office based. May require occasional evening or week.


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