Program Manager- Teaching, Learning, and Leadership Division (Hybrid Eligible)
University of Pennsylvania

Philadelphia, Pennsylvania

This job has expired.

Program Manager- Teaching, Learning, and Leadership Division (Hybrid Eligible)

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Employers By State in 2021.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

COVID-19 vaccination is a requirement for all positions at the University of Pennsylvania. New hires are expected to be fully vaccinated before beginning work at the University. For more information about Penn's vaccine requirements and the use of Penn Open Pass, visit the Penn COVID-19 Response website for the latest information.

Posted Job Title
Program Manager- Teaching, Learning, and Leadership Division (Hybrid Eligible)

Job Profile Title
Manager C

Job Description Summary
The Penn Graduate School of Education is committed to cultivating a workplace that values equity, diversity, inclusion, and collaboration. We seek talented individuals who will help lead our efforts to create a more inclusive workplace in a community with a substantive institutional commitment to equity and justice. Diversity is prized at Penn as a central component of our mission and helps create an educational and working environment that best supports the University's commitment to excellence in teaching, research, and scholarship.
The Teaching, Learning, and Leadership Division prepares and advances learning of innovative teachers, designers, educational leaders, and researchers. Our programs address practice-based and theoretical problems in schools and community settings related to teaching and learning, learning sciences and technologies, curriculum, informal learning, and educational leadership.

Job Description


Working under the supervision of the chair of the Teaching, Learning, and Leadership (TLL) Division Chair, oversee many and manage some non-academic and academic functions within 5 programs (LST MSED, TLL MSED, LST PHD, TLTE EDD, TLTE PHD) and any legacy and/or new programs. In collaboration with faculty and the GSE Admissions Office, oversee and/or manage recruitment and admissions to these programs. Oversee orientation planning and management, in collaboration with the GSE Student Affairs Office. Serve as a primary contact for divisional students, oversee contact with students, advise students, and handle all challenging student cases. Coordinate divisional faculty meetings and program faculty meetings. Serve as program representative for all ISSS and visa issues for students, including CPT, OPT, I-20 extension, and RCL authorization requests. Independently and collaboratively prepare all marketing materials (including website and Admissions materials). Oversee and manage administration of all program changes, working with faculty and GSE-wide faculty committees (including MSED Research Internship, MSED Capstone, doctoral Qualifying Exams, doctoral Preliminary Exams, program substitutions and exceptions, other projects as assigned). Serve as lead interpreter and knowledge source of GSE and program policies, for faculty, students, and staff. Sit on GSE-wide committee of fellow program managers; interpret and troubleshoot policy-related issues. Oversee all social events, from planning through execution, for faculty and students. Manage all communications to students. Manage adjunct appointments. Maintain academic, budget, and other records. Conduct data analyses to predict student enrollment and course needs. Oversee course rostering process, including hiring of part-time instructors, preparation of payroll paperwork, and course rostering. Serve on and/or coordinate 5 division committees. Manage successful administrative support for 10+ faculty members and their grant-funded projects, with research teams totaling 80+ people/year. Manage division operating budget. Liaise and collaborate closely with GSE offices (including SRO, OSS, Admissions, HR, Development) and with Penn offices (including Provost's Office, ISSS, and OSC). Supervise staff of 3. Must be available to attend occasional events on nights and weekends. Must be expert in or have ability to become expert in Penn systems (including: Pennant, BP Logix, CM, Concur, QlikView).


A bachelor's degree and 5 to 7 years of experience or equivalent combination of education and experience is required. Master's degree preferred. Candidate will display superb organizational ability and an eye for detail. Candidate should demonstrate ability to prioritize and manage multiple projects; to write clearly and professionally and have experience communicating successfully to diverse audiences; be able to represent faculty and degree programs at recruitment activities; to effectively interact with diverse communities and diverse actors; to encourage multiple perspectives as they impact divisional activities; and to support the Chair and faculty with tact, confidentiality, and judgment.

Candidate must be collaborative, flexible, and work productively in an academic environment. The ability to foster a positive and productive working environment among faculty and staff is critical. Experience managing staff is required. Expertise working with Microsoft Office, admissions and enrollment management databases, and an open willingness to learn and develop new applications are highly desired.

Applicants must submit a cover letter.

Penn GSE actively seeks and welcomes applications from people of color, women, the LGBTQIA+ community, persons with disabilities, and people at intersections of these identities.

Hybrid Eligible- This position is eligible for a hybrid work week divided between onsite and working remotely.

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
Graduate School of Education

Pay Range
$51,824.00 - $78,096.00

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.

To learn more, please visit:

To apply, visit

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