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Public Safety Services Coordinator (Dispatcher)
Roswell Park Cancer Institute
The Public Safety Services Coordinator answers emergency /non-emergency phone calls and coordinates the response of Public Safety to such emergent/non-emergent incidents. Uses various means of communication including telephone, computer, radio, written, verbal to provide related details to officers and other emergency personnel, such as fire, police, and paramedics, in response to calls as needed. Provide assistance to Public Safety Staff members by answering inquiries and questions relating to Public Safety Operations and other Campus related matters. Documents incoming calls and ensures initial incident information is accurately recorded. Enters applicable information into the law enforcement software database.
Monitors and responds to a variety of panels, systems, and alarms. Solicits information to interpret, analyze, and anticipate various situations as to resolve problems, provide information, dispatch Public Safety Staff, and/or contact outside agencies for assistance and response.
Acts as an Ambassador, providing exceptional service in a variety of assignments.
Required Education and Experience
High School Diploma or High School Equivalency diploma and the equivalent of two (2) years of relevant experience as an operator, dispatcher, or in a customer service role.
Roswell Park Cancer Institute Corporation (RPCIC) and Health Research Inc. (HRI) Roswell Park Division believe that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants or job seekers because of their race, color, religion, sex, sexual orientation, gender identity or expression, national origin, creed, age, disability, pregnancy-related condition, military or veteran status, marital or familial status, domestic violence victim status, citizenship status, genetic information, individual's relationship or association with a member of a protected category or any other protected group status as defined by law.
Additionally, RPCIC and HRI Roswell Park Division are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to HR-Benefits@RoswellPark.org or call (716) 845-4700 and let us know the nature of your request and your contact information.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at email@example.com .
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