Quality Control Supervisor

Chicago Heights, Illinois

This job has expired.

Zoetis is the world's largest manufacturer and supplier of Animal Pharmaceuticals. At Zoetis in Chicago Heights, we manufacture high quality feed additives for livestock. Our benefits include health and welfare programs beginning on your first day. We also offer 4 weeks of vacation eligibility and 13 paid holidays, a 401(k) Savings Plan with a Company match and profit sharing, tuition reimbursement and a student Loan Repayment Program.

The Quality Control Supervisor directs and assures GMP compliance in the manufacture and testing of one or more finished product lines. Incumbent creates and leads GMP improvements for these product lines; organizes work load to meet short and long term organization objectives and assists in the preparation of Regulatory documents such as VMFs and NADAs. This position will supervise Zoetis Laboratory Analysts and contracted resources.


  • Develops, runs/directs, and reports experiments, studies, and projects in support of production, laboratory, or other Zoetis group:
    • Uses proper organizational techniques and study design to effectively utilize resources
    • Plans studies/operations, including personnel, cost, equipment needs, timelines and expected benefits. Completed plan is implemented and met by incumbent
    • Compiles, analyzes, and interprets data; prepares final report, including product disposition while consulting with management
    • Works directly with production/laboratory facilities on and off site to implement approved recommendations
    • Understands, applies and follows GMP/GLP regulations.
    • Maintains technical competence and develops same in subordinates.

  • Supervises daily activities, team leadership, ability to build, develop and work within a laboratory team, including creative problem solving and flexibility to meet business needs.
    • Assesses resource needs for daily activities and special projects, recommends future requirements
    • Oversees proper utilization of manpower and equipment to meet objectives
    • Reviews subordinates' work for technical and compliance accuracy
    • Oversees group to assure safe and clean operating conditions
    • Assures all subordinates are trained in essential functions and safety procedures, and maintains development program to address future requirements
    • Provide basic HR support, including performance review and development counseling
    • Ability to work in a fast paced environment
    • Robust organizational and time management skills

  • Utilize knowledge of company organization, resources, and products regulatory documentation to allow Supply Chain, R&D, Sales, and Regulatory to achieve department objective in a regulated environment
    • Know and understand company organization
    • Review product regulatory documentation with Regulatory in light of applicable change from internal and external sources
    • Review process and lab SOPs in light of applicable change from internal and external source.
    • Working with other groups, review protocols and studies to assure most efficient paths have been utilized without jeopardizing company compliance

  • Maintain effective communications to report findings, assess needs, and make recommendations
    • Keep manager informed of group operations, problems, and options for improved productivity
    • Facilitate effective two-way communication with and between subordinates to provide for efficient individual and group operation and development
    • Stay abreast of current industry, scientific, and regulatory developments and issues; communicate strategies to accommodate change
    • Interface effectively with other groups and areas to facilitate exchange of technical and regulatory information
    • Maintain good customer focus
    • Prepare clear, concise, technically competent, regulatory compliant reports and presentations.
    • Ability to communicate with-in department, with vendors, contractor sites and/or external customers for administrative and technical information.
    • Ability to prepare reports of experiments or studies that are grammatically and technically ready for regulatory audit.
    • Ability to present data and make recommendations based on study data to senior scientific staff and management, may also present findings to personnel outside Zoetis

  • Support division administrative policies
    • Anticipate problems, prepare solutions and inform manager of consequences
    • Provide utilization and cost figures for budget preparations and make major changes in budgeting requirements know to management by July of each year
    • Complete employee midyear and year-end performance review documentation in a timely manner and make recommendations for personnel changes
    • Prepare group goals for future and assist in preparing department and organizational goals
    • Handle manager's group responsibilities in managers absence


BS or higher in related scientific field with approximately 7 - 10 years directly related scientific experience or, approximately 12 plus years laboratory experience in related field. The above should include 4 or more years in a regulated environment. 2 or more years in a supervisory role preferred.

  • Excellent attention to detail
  • Ability to supervise a staff of Analysts and/or Scientists.
  • Ability to develop, run/direct, and report experiments, studies, and projects in support of production, laboratory, or other Zoetis groups.
  • PC literate with Microsoft Office and Laboratory Software
  • Ability to positively influence and motivate others while consistently modeling the Zoetis Core Beliefs and Core Competencies.
  • Demonstrated record of leading complex teams and initiatives with full achievement of business results.
  • Demonstrated commitment to achieving business results in a manner consistent with company values
Track record of continuous improvement and development/implementation of Best Practices in Quality Operations or Manufacturing

Full time



Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at www.Zoetis.com/careers site, or (2) via email to/from addresses using only the Zoetis domain of "@zoetis.com". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

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