Sales Assistant
Kohler Co.

Austin, Texas

This job has expired.

Sales Assistant

Work Mode: Onsite

Location:  Austin, TX


The primary responsibility of the Sales Assistant is to learn Ann Sacks' product lines and sales process, with a focus on developing competency in the sales process.  The Sales Assistant is responsible for working side by side with the sales staff and Showroom Manager, adding value and efficiency to the Ann Sacks sales process, and ensuing a gracious shopping experience for all Ann Sacks' clients. Success in the position is measure through the successful completion of all initial training elements, and assigned business development activities.

Specific Responsibilities

  • Initial greeting of showroom customers
    • Provide exceptional customer service.
    • Ask basic qualifying questions to clients upon entry and engage appropriate salesperson.
    • Obtain contact information and enter it into Sales Force as leads.
    • Handle phone inquiries regarding pricing, stock, general product information, and order/tracking status.
  • Develop Product knowledge
    • Learn product lines and specifications, gaining working knowledge of product.
    • Become familiar with showroom layout, wall displays and floor pads.
  • Assist Completion of Key Steps in Sales Process
    • Assist sales associates in creating quotes.
    • Assist in Showroom merchandising and general upkeep.
  • Support sales responsibilities
    • Shadow Design Sales Consultants/Advisors during client interactions.
    • Assist in preparation of outreach appointments, prepare materials, and follow up.
    • Observe product spec process and quote preparation.
    • Accompany associates on outreach appointments to build competency and effectiveness of outreach skills.
  • Provide Sales assistance to unassigned clients
    • Assist clients who are not assigned to a specific sales associate.
    • Ask qualifying questions to uncover client needs.
    • Orient clients to showroom, guide them to material selections that meet their needs.
    • Partner with client through each step of sales process - provide samples, write quotes, manage order from placement through shipping.
  • Business Development
    • Maintain sample stock area, including replacement sample orders, and process incoming /outgoing shipments.
    • Pack and ship samples, literature and tear sheets for distribution to customers as necessary.
    • Generate postcards and letters for direct customer marketing.
    • Support and execute showroom events.
    • Contact clients from dormant accounts or targeted accounts in assigned territory to reinvigorate the business through showroom visits or outreach appointments.
    • Utilize Sales Force to build proficiency with sales forecasting and account management.
  • Other projects as assigned


  • Bachelor's Degree in Interior Design or Business with a focus on Management or Marketing is strongly preferred. 
  • Two years of administrative experience or 1-2 years of retail (preferably with a luxury brand) or design experience preferred.
  • Intermediate skills with Microsoft Office is required. Experience working with a database is preferred, with SAP experience highly desirable. Candidates with experience utilizing design software such as Revit, AutoCAD, SketchUp, Illustrator and InDesign are to be given strong preference.
  • Demonstrated organizational skills and outstanding customer service are a must. The successful candidate will possess a genuine love of working with and helping others, the ability to flex between a high volume of competing.

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

Why Work at Kohler Co.?

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates' development to make that happen.  So, we offer ongoing investment in each individual's personal development and the opportunity to collaborate with others across functions and roles at Kohler.  

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us

Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities.  We invite you to learn more about our culture and company at

It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or veteran status.  If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact  Kohler Co. is an equal opportunity/affirmative action employer.  

We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .

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