Sales Program Coordinator
Miele Incorporated

Customer focused liaison promoting and implementing functional excellence in a sales administration role. Importantly, the Program Coordinator will collaborate with Sales, Accounting, Marketing, and Customers to enhance customer experience and maximize shipments.

Goal: Make it easier to do business with Miele.

Essential Functions:

• Work with the Miele Dealer network and all levels of the business including but not limited to Sales, Marketing, Finance, Warehousing and Transportation teams to meet customer needs while maintaining quality standards
• Track order status and Account credit standing to maximize order fulfilment
• Provide a point of contact for Accounts and Sales to support proactive action to keep accounts in good standing
• Utilize reporting and dashboards to analyze and effectively communicate status
• Collaborate with Sales and Marketing to send approved Dealer communications using Flexmail email platform
• Provide best in class customer service with a focus on meeting Department KPI's
• Other sales administration tasks, as assigned

Qualifications:

• 3+ years related work experience (retailer / distributor / manufacturer preferred)
• 1+ year SAP environment preferred
• Strong customer focus
• Organized and analytical
• Excellent communication skills verbal and written
• Ability to work efficiently in a fast-paced environment
• Strong PC skills, including Excel, Word, and PowerPoint
• Strong time management skills
• Ability to work independently
• Attention to detail and accuracy
• Innovative thinking
• Responsive and flexible approach
• Strong interpersonal skills / ability to work well with all levels of internal leadership and staff

Working conditions:

• Hybrid Work Model (in office/remote)
• Ability to work within an office environment
• Ability to work evenings when necessary (10:30 am to 7:00 pm)

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is constantly sitting, standing and regularly required to talk or hear. The employee is constantly utilizing repetitive motion of their hands with simple grasping. The employee is occasionally required to walk and twist (neck and waist).

This position requires the ability to occasionally lift office products and supplies, up to 10 pounds.

Why you might like working here:

• You love autonomy and the accountability for results
• You like working for a family run company, market leader in the premium domestic appliance.
• You like working for a company that believes in the aspiration to do it forever better and to be forever better
• A competitive compensation package
• 100% covered Life and long-term disability insurance
• Wellness discounts on medical premiums
• 401k with company match
• Generous Employee Purchase program
• Wellness and volunteer Programs
• Engaging Employee Activities

ABOUT MIELE

What does it take for a family run company to become world market leader in the premium domestic appliance and commercial machine segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products.

Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are at entry levels or managers.

Miele asks a lot of its employees. They are expected to develop and manufacture worldwide market premium products that are "Immer Besser". In return, they receive the most valuable thing Miele can give them: that they themselves become "Immer Besser" - in all of their professional and personal abilities.

"Immer Besser" is therefore an entrepreneurial success principle from which customers and employees benefit in equal measure. We call this principle "MAKE IT BETTER. BE BETTER".

Miele is an Equal Opportunity Employer and supports and enforces a drug-free workplace. EOE/AA:M/F/D/V

This job has expired.