Specialist - Workforce Development Support: MHP - Org Dev\/Education
Memorial Healthcare System

Summary:
Manages and facilitates requests from academic partners to optimize student clinical rotations and practicum placements within Memorial Healthcare System.
Position already exists. ; I have been approved for the position in this fiscal year. ;

Detailed responsibilities:
• Manages the Centralized Clinical Placement System (CCPS) for clinical affiliations.
• Collaborates with Manager Prelicensure Transition to Practice to facilitate MHS Scholarship recipients and Nurse Extern placement on units.
• Maintains department database as well as creates reports, upon request.
• Registers and tracks attendance for training programs, orientations and special events. Captures and maintains data for reporting purposes.
• Manages course registration process and submits documentation to CE Broker for educational credits.
• Manages and maintains course catalog information for the Learning Management System (LMS) used to provide online educational training for staff.
• Schedules conference room requests, maintains audio-visual equipment, and performs general office coordination activities.
• Manages student rotations and requirements using Complio/American Data Bank system
• Maintains inventory of audio visual equipment and maintains equipment in good working condition

Competencies and skills:
Essential:
• STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.
• CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.
• ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.
• RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.
• ACCURACY - HR: Completes work assignments within established quality and/or quantity standards.
• DEVELOPS RELATIONSHIPS: Builds positive and productive business relationships with individuals and groups.
• EFFECTIVE COMMUNICATION: Communicates effectively with various audiences using the most appropriate method for the situation.
• PROBLEM SOLVING: Ability to identify, analyze and effectively solve problems.
• ORGANIZATION SKILLS (6): Organizes work to achieve maximum efficiency.

Education:
Essential:
• High School Diploma or Equivalent

Credentials:

Education equivalent experience:
Essential:
•

Other information:
Complexity of Work: Required critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Requires thorough knowledge of the Student Clinical Placement Systems and MHS Learning Management System (LMS). Excellent knowledge of standard office software and hardware devices.

Required Work Experience: Three (3) years' experience doing office support functions or project management responsibilities.

Working conditions:
Essential:
• Keyboard Entry 60.00%
• Repetitive Movement Hand/Arm 60.00%
• Sitting 60.00%
• Standing 60.00%
• Walking 60.00%
• Audible Speech 80.00%
• Hearing Acuity 80.00%
• Seeing - Near 80.00%
• Bio hazardous Waste 80.00%
• Computer Monitor 60.00%

Organizational Profile:

Memorial Hospital Pembroke joined Memorial Healthcare System in 1995, adding 301 licensed beds and a wide range of clinical expertise to the system. New facilities and programs continue to be added, providing a wide scope of services such as:

• Bariatrics
• Diabetes
• Emergency Care
• Hernia Repair
• Stroke Treatment
• Wound Care
• 24/7 Care Center

The Joint Commission has ranked Memorial Hospital Pembroke as a Top Performer on Key Quality Measures, and the hospital has received the Get With the Guidelines Gold Plus Award for Stroke by the American Heart Association and the American Stroke Association.

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.

This job has expired.