Supply Chain Management Professional (Hybrid)
Siemens Healthcare Diagnostics Inc.

Norwood, Massachusetts

This job has expired.


Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Apply now for the position of Supply Chain Management Professional , and you will be responsible for order processing and contract maintenance ensuring the seamless processing and fulfillment of diagnostic instrument orders.

This role focuses on maintaining high levels of customer satisfaction through effective communication, problem-solving, and process management. The ideal candidate will have strong organizational skills, attention to detail, and the ability to work collaboratively with various departments.

This position can sit at our Cary, NC, Walpole, MA, or Newark, DE, site. This is a hybrid position. Remote Monday & Friday. In office Tuesday, Wednesday, and Thursday.

Your role:

  • Order Management:
    • Manage all aspects of the large instrument shipment process from order-to-cash.
    • Manage all aspects of the small instrument exchange process for exchanges, new instrument orders, repairs and loaners.
    • Perform all tasks associated with the instrument returns process.
    • Create SAP purchase orders for small instrument shipments.
    • Create SAP purchase requisitions for third party vendors.
  • Contract Management/Data Integrity:
    • Maintain data integrity of SAP contracts, functional locations and equipment records.
    • Create, update and close all associated service notification tasks.
    • Understand internal processes, ISO and other quality/compliance requirements; participate with internal audits.
  • Process Improvement:
    • Identify problems and trends with demonstrated success in implementing solutions, including process improvements and system enhancements.
    • Collaborate and partner cross functionally with all levels of the organization.
    • Implement best practices to enhance efficiency, accuracy and customer satisfaction in the order management process.
  • Additional Responsibilities:
    • Manage multiple priorities and adapt to shifting business requirements.
    • Perform SAP testing for system upgrades and other testing.
    • Mentor other team members and assist with training as needed.
    • Participate as a proxy in meetings as needed.
Your expertise:
  • Experience in the healthcare or medical device industry.
  • Ability to understand complex healthcare products and services and effectively communicate their value to customers.
  • Experience in identifying problems and trends, with demonstrated success in implementing solutions, including process improvements and system enhancements.
Requirements:
  • Education and Experience:
    • Bachelor's degree in business administration, Supply Chain Management, or a related field or equivalent experience.
    • Minimum of 2-5 years' experience in order management, customer service or account management.
  • Skills and Competencies:
    • Strong understanding of order processing and supply chain management principles.
    • Proven track record of success in order/contract management.
    • Strong interpersonal and communication skills, with the ability to build rapport and trust with customers.
    • Proficient in SAP and Microsoft Office Suite (Excel, Word, PowerPoint).
    • Detail-oriented with strong organizational and time-management skills.
    • Ability to work independently and as part of a team.
    • Problem-solving skills with a proactive approach to addressing issues.
To find out more about the specific business, have a look at Siemens Healthineers Laboratory Diagnostics

Who we are:


We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:


When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at https://jobs.siemens-healthineers.com/careers

Beware of Job Scams


Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers Career Site .

"Successful candidate must be able to work with controlled technology in accordance with US export control law." "It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations."

As an equal opportunity employer, we welcome applications from individuals with disabilities.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities.

To all recruitment agencies:




Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form If you're unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here .

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here .

California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here .


This job has expired.

Get Hired Faster

Subscribe to job alerts and upload your resume!

*By registering with our site, you agree to our
Terms and Privacy Policy.

More Health and Safety jobs


Siemens Healthcare Diagnostics Inc.
Tarrytown, New York
$100,000.00 - $130,000.00 per year
Posted about 2 hours ago
Siemens Medical Solutions USA, Inc.
Rockford, Tennessee
Posted about 2 hours ago
Siemens Medical Solutions USA, Inc.
North Wales, Pennsylvania
Posted about 2 hours ago
View Health and Safety jobs ยป