Yardi Technical Support Specialist

Dallas, Texas

This job has expired.

Yardi Technical Support Specialist If you are a Yardi Technical Support Specialist with experience, please read on!

We are a family-owned business that has a 1 million square feet of industrial, office and retails spaces throughout Texas for the last 50 years. We pride ourselves on having long-term tenants due to the trust we have built with them over the years. We do more than just manage the properties, we provide management services such as construction management, accounting systems, lease administration, and so much more.
What You Will Be Doing - Yardi Technical Support Specialist will recreate system errors and provide documented solutions
- Handle Tier 1 support cases and appropriate escalations
- Maintain relationships to ensure customer satisfaction
- Yardi Technical Support Specialist will utilize software platforms to achieve company objectives
- Answer questions through screen shares and training sessions
- Troubleshoot reporting and accounting variations
- Yardi Technical Support Specialist will meet or exceed performance standards set by service level agreements
What You Need for this Position - Bachelor's degree in accounting, computer science or equivalent work experience
- 1-2 years of experience in a similar technical role required
- Experience in working support cases from a customer relationship queue
- Intermediate-level knowledge of Yardi Voyager platform
- Basic knowledge of property management and accounting
- Highly effective written and verbal communication skills are required
- Effective organizational, stress and time management skills
- Demonstrates a sense of urgency and ability to meet deadlines
- Ability to work independently or as a team member
- Knowledge of Microsoft SQL Server is a plus
- Project management experience a plus
- Knowledge of Yardi Voyager's Investment Module is a plus
- Experience with the property management in retail, industrial and/or offices spaces a plus
What's In It for You - Compensation: $40,000-$60,000
- Health, medial, dental insurance
- PTO, vacation and sick time
- and so much more!
So, if you are a Yardi Technical Support Specialist with experience, please apply today!
- Applicants must be authorized to work in the U.S.

*CyberCoders, Inc is proud to be an Equal Opportunity Employer*

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

*Your Right to Work* - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

This job has expired.
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