Bookstore Team Member, Cedar Rapids (Seasonal)
Kirkwood Community College

JOB GOAL:

Kirkwood Community College welcomes applicants for this position all year. Your application will be considered each time we have an opening. Age Restriction : 17 year and under cannot apply.

This position can be flexible around your availability.
To advance the college's mission, vision, principles, values and strategic initiatives through continuous improvement decisions.
GENERAL JOB SUMMARY: Provide exemplary customer service through positive communication, meeting the customer needs, maintaining a clean, neat, and inviting shopping experience while having a positive and upbeat attitude. UNIVERSAL CORE COMPETENCIES:

Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.

Collaborate with Mutual Accountability- working together with a willingness to take ownership and accountability for our actions.

Champion Service- anticipating needs and creating a welcoming, diverse, and inclusive environment.

Perseverance- a commitment to excellence even in the face of adversity or delay in achieving success.

Lead- regardless of title, through positive influence.

DUTIES/RESPONSIBILITIES:

Regular and consistent attendance at work.

Facilitate an outstanding customer experience by giving exemplary customer service.

Greet and check out customers.

Effectively communicate with customers and team.

Clean and straighten merchandise and store.

Fold clothing and stock shelves.

Answer questions and provide resources on campus.

Assist students with purchasing decisions.

Perform other related work duties as assigned.

PERFORMANCE EXPECTATIONS:

Communicate in a clear and effective manner.

Maintain a positive attitude.

Able to work independently and with others.

Manage tasks and time efficiently.

Welcome, value, and nurture people of all backgrounds, perspectives, and experiences, as well as support and promote an environment that accepts differences.

The statements contained herein reflect general details as necessary to describe the essential job duties/responsibilities and performance expectations of the job, which should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.PHYSICAL ACTIVITIES WITH/WITHOUT REASONABLE ACCOMMODATION:

The position involves working on a sales floor. Occasional (10-33%) pushing, pulling and viewing a computer. Frequent (34-66%) reaching and close visual work. Constant (67-100%) standing, operating a cash register, lifting. MINIMUM QUALIFICATIONS:

High School completion.Must be 18 years old. PREFERRED QUALIFICATIONS, LICENSES, CERTIFICATIONS, OR REGISTRATIONS: Cash handling, register, and customer service experience. EEO AA/STATEMENT:
Kirkwood Community College shall not engage in nor allow unlawful discrimination against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information or actual or potential parental, family, marital status or veteran status. If you have questions or complaints related to compliance with the policy please contact the Vice President of Human Resources at Kirkwood Community College, 313 Kirkwood Hall, 6301 Kirkwood Blvd., SW, Cedar Rapids, IA 52404, Telephone: 319-398-5572, Email: equity@Kirkwood.edu or the director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL 60604-7204, Telephone: (312) 730-1560 Facsimile: (312) 730-1576, TDD (800) 877-8339 Email: OCR.Chicago@ed.gov.

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