Central Support Tech
Wellstar Health Systems

Roswell, Georgia


Overview

The Central Support Tech is a proactive member of an interdisciplinary team of licensed and unlicensed care givers who ensure that patients, families and significant others receive individualized high quality, safe patient care. It is expected that all RN Clinical Nurses - are licensed, knowledgeable and uphold the practice of nursing as outlined by the Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association.

  • Schedule:Part Time
  • Shift: Day Shift
  • Level: 6+ years of experience

Success Profile
Find out what it takes to succeed as a Central Support Tech:

  • Collaborative
  • Time Efficient
  • Organized
  • Critical Thinker
  • Attention to Detail
  • Compassionate

Benefits that Reflect Your Contributions
  • Your Pay
    A compensation program designed for fair and equitable pay.
  • Your Future
    Secure your future with plans that also include an employer match. Plans and guidance for the future.
  • Your Wellness
    Traditional healthcare benefits combined with progressive wellness programs to help you be your best self!.
  • Your Joy
    Special and unique benefits and programs ensuring a balanced life and a workplace culture built on trust.

Job Details

Facility: North Fulton Hospital

Job Summary:
The Centralized Support Technician will function as versatile employee that provides support to nursing units at Wellstar Hospitals by assisting with patient safety sitting, patient transports, room turnover that includes a full range of cleaning duties to assigned area and assisting the nutrition and food services liaisons with patient meal delivery and retrieval. The Centralized Support Technician should assume the role of patient advocate providing world-class customer care in daily job duties as well as any additional duties as assigned.
Core Responsibilities and Essential Functions:
Safety Sitter - Constant Observation for changes in patient behavior. - Communicate with staff any potential or recent changes in the patient's behavior, risk factors, or mental status. - Document patient checks every 15 minutes (Q15) on patients under observation. - Evaluate environment for safety and document each shift. - Assist in the provision of a safe and clean environment and aids with activities of daily living Telesitter Facility Liaison - Tracks, delivers, maintains, and retrieves telesitter carts - Troubleshoots any cart connectivity issues and places an IT ticket if necessary - Performs safe room guideline checks upon initiation and upon every hand-off thereafter - Performs environmental rounds to ensure safe room guidelines are being maintained - Responds to remote telesitter escalation for face-to-face intervention - Notifies Nurse and/or charge Nurse when face to face redirection is required Transportation of patients - Proper verification of patient identification - Obtain TTR, proper sign out of patient, proper notification of RN upon return - Proper movement and transport of patient - Verify that O2 and IV's are transported correctly - Ensure that proper hand washing and isolation technique is used - Utilizes proper body mechanics and lift equipment Room Turnover (Environmental Services) - The CST will empty trash from the patient room. - Keep room clear of clutter by picking up trash and cleaning spills. - May aid current EVS tech with room turnover. Nutrition and Food Services - Transportation of meal carts from kitchen to the nursing unit. - Transportation of used meal carts from the nursing unit to kitchen.
Required Minimum Education:
High school diploma Required or equivalent. Required
Required Minimum License(s) and Certification(s):
Basic Life Support 1.00 Required BLS - Instructor 1.00 Required BLS - Provisional 1.00 Required
Additional Licenses and Certifications:
Must attend and successfully complete the WellStar Sitter Course within the first 30 days of employment within 30 Days Required
Required Minimum Experience:
Minimum 2 years healthcare experience Preferred
Required Minimum Skills:
Ability to read, write and speak the English language; Ability to hear and see alarms and digital readouts; Strong customer service and interpersonal skills; Ability to collaborate with other healthcare providers in the provision of patient care; Ability to function in stressful and emergency situations is essential. Must be versatile in learning and able to perform various job duties daily.

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Mission, Vision & Values
At a time when the healthcare industry is changing rapidly, Wellstar remains committed to exceeding patients' and team members' expectations, while transforming healthcare delivery.

Our Mission
To enhance the health and well-being of every person we serve.

Our Vision
Deliver worldclass health care to every person, every time.

Our Values

  • We serve with compassion


  • We pursue excellence


  • We honor every voice



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