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Client Support Specialist, Rx Solutions
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 9,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Client Support Specialist, Rx Solutions at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
MMA's pharmacy specialists provide data-driven solutions and ongoing program management to help our clients improve the vitality of their pharmacy contract. Rx Solutions delivers significant savings by focusing on contract language, clinical and formulary management strategies, and employee purchasing trends. Whether the plan is carve-in or carve-out, Rx Solutions uses advanced clinical analytics to support clients with recommendations for program changes, member engagement, and savings opportunities-while striving to optimize pharmacy benefits.
A day in the life.
As our Client Support Specialist with our Rx Solutions team, you'll assist with day-to-day support for MMA clients within your assigned region. Work with PBM partners and other MMA colleagues to obtain the information necessary for our analytical team to complete the required deliverables. Additionally, ensuring the Smartsheet and other internal tracking documents remain updated with the most up-to-date client details. Our Client Support Specialist will review plan documents, assist with preparing requests for proposals and organize incoming information to support those deliverables. You will have the support of our Client Management team as you grow and learn your role. As a Client Support Specialist, you will stand in for the Client Manager regularly with carrier implementations and renewals.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
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