Concierge
Cushman & Wakefield

Job Title
Concierge

Job Description Summary
Provide excellent customer service to all owners, tenants, guests and vendors. This position is the face of the property and promotes a sense of community
Job Description

POSITION SUMMARY:

Provide excellent customer service to all owners, tenants, guests and vendors. This position is the face of the property and promotes a sense of community.

ESSENTIAL JOB FUNCTIONS:

• Welcoming tenants, guests and vendors and addressing tenant inquiries and concerns.
• Provide administrative support, including phone support and distribution of correspondence.
• Provide resources to tenants and an open and welcoming environment for our tenants, guests and vendors.
• Acquire a broad knowledge of the office park and the surrounding area.
• Build and maintain positive relationships with tenants to ensure that communication is open and effective.
• Coordinate and manage on-site events and initiatives.
• Ensure that each planned on-site event is a sociable and pleasurable environment.
• Proactively communicate with appropriate on-site management personnel for issues or concerns.
• Maintain an appropriate level of confidentiality in regards to the tenants.
• Adhere to all property guidelines and standards of performance.
• Maintain work area to appropriate level of presentation.
• Other duties as assigned.

KEY COMPETENCIES

• Must be able to speak, write and communicate effectively in English.
• Must maintain a professional appearance and comply with prescribed dress code policy.
• Ability to cope in a fast-paced environment and ability to work under minimal supervision.

IMPORTANT EDUCATION

• High School Diploma, GED, Trade or Vocational school, Bachelor's Degree preferred

IMPROTANT EXPERIENCE

• 5+ years of related experience

WORK ENVIROMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, printers and filing cabinets.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. While performing duties of this job, the employee may need to travel from floor to floor, climb stairs, and may be required to travel outside between buildings in varying weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly uses hands to operate office machinery and regularly required to walk, talk and hear. The employee must be able to travel up to 5% of the time. Travel may vary infrequency and duration. The employee must be able to demonstrate the ability to exert up to 15 pounds occasionally, and/or up to 20 pounds frequently, and/or up to 25 pounds of force consistently to lift, carry, push, pull, or move objects.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time without notice.

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com . Please refer to the job title and job location when you contact us.

This job has expired.