Deputy Functional Manager
GCOM Software LLC

Opportunity Details

Full Time Deputy Functional Manager

Remote

Outcomes. Delivered.

GCOM develops technology that helps governments improve outcomes for the people they serve.

For example, our technology:

• Ensures that mothers can buy healthy food for their children through the WIC program.
• Helps first responders decrease opioid overdoses in their neighborhoods.
• Tracks trends in human trafficking so local law enforcement can identify traffickers and better support victims.
• Gives teachers the insights they need to spot students who need extra support.
• Helps state tax agencies process returns 99% faster so taxpayers get their refunds right away.

In summer of 2023, GCOM merged with OnCore Consulting, a preeminent provider of technology modernization and digital transformation services for the public sector. Combined, GCOM and OnCore form a large-scale digital software and solutions company focused solely on the state, local, and federal agencies, providing outcome-driven, repeatable software and services.

We're more than a technology company -- we're an outcomes company.

We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve.

We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place.

GCOM and OnCore are looking for candidates to fill the role of Deputy Functional Manager to join our team. As the Deputy Functional Manager, you will be responsible for overseeing the functional aspects of the project and ensuring the successful delivery of software solutions to meet client requirements. You will have overall responsibility for requirements, design, and configuration, and will work effectively with various teams such as testing, implementation, and data conversion to support project success. Your expertise in project management, large-scale software implementations, and functional domain knowledge will be crucial in guiding the team and driving project success.

Key Responsibilities:

• Assist the functional manager in collaborating with project stakeholders to define project goals, scope, and deliverables.
• Help translate business requirements into functional specifications and ensure accurate documentation of requirements.
• Support the functional manager in leading and managing a cross-functional team, ensuring effective utilization and productivity.
• Provide guidance, mentorship, and performance feedback to team members. Foster a collaborative team environment and promote knowledge sharing and continuous improvement.
• Assist in identifying potential risks and issues related to functional requirements and contribute to proposing mitigation strategies.
• Monitor project progress and address deviations from the project plan, keeping stakeholders informed about risks, dependencies, and potential impacts.
• Act as a secondary point of contact for clients regarding functional aspects of the project.
• Assist in building strong relationships with clients, understanding their needs, and ensuring their expectations are met.
• Address client concerns or issues promptly and effectively.
• Support collaboration with the testing team to define and execute functional testing strategies.
• Ensure that functional requirements are accurately tested and verified against client expectations.
• Review and validate test plans and results, addressing any issues or deviations.
• Assist in maintaining accurate and up-to-date documentation of functional requirements, project progress, and changes.
• Support the preparation and presentation of regular status reports to project stakeholders, highlighting achievements, challenges, and recommended actions.

Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• 10+ years of experience in software implementation projects.
• 5+ years working on software development in an agile framework.
• 5+ years of experience working with DevOps tools such as Azure DevOps, Jira, or GitHub.
• 4+ years of experience in project management.
• Strong management skills, including the ability to plan, organize, and manage multiple tasks and priorities effectively.
• Understanding of the SDLC and experience configuring and deploying software within an agile development framework
• Excellent leadership and team management abilities, with experience in leading and motivating cross-functional teams.
• Outstanding communication and interpersonal skills, with the ability to build rapport with clients and stakeholders.
• Analytical thinking and problem-solving skills, with a focus on finding practical solutions to complex functional challenges.
• Proactive and detail-oriented mindset, with a commitment to delivering high-quality results within project constraints.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions. This includes, but is not limited to, skill sets, experience and training, licensure and certifications, and geographic location.

At GCOM, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current annual range is $116,100 to $191,500.

If you think you are a good fit for us, we encourage you to apply. Check out our career website for all open positions!

GCOM provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status or domestic violence victim status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Equal employment opportunity applies to all terms and conditions of employment, including recruitment and hiring, job assignment/placement, promotion, upgrading, demotion, termination, layoff, recall, transfer, leave of absence, rates of pay or other compensation, internship, and training.

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