Digital Outreach Coordinator
The University of Chicago

Department

BSD MED - Infectious Diseases - Chicago Center HIV Elimination - Outreach

About the Department

The Chicago Center for HIV Elimination (CCHE) is situated within the Biological Sciences Division at the University of Chicago Medicine. CCHE aims to eliminate all new HIV transmission events by 2041.

The University of Chicago's position on the South Side makes it uniquely situated to test, treat, and prevent new HIV infections in a highly affected population. The South Side communities and majority Black suburbs connected to them to the South represents the largest contiguous Black population in the United States. By using our integrated HIV transmission elimination approaches, we are beginning to make new infections in these communities less frequent.

Job Summary

The Digital Outreach Coordinator will specialize in LGB (lesbian, gay and bisexual) and TGNC (transgender and gender non-conforming) services as it relates to STI and HIV testing, education, and linkage to resources. The Digital Outreach Coordinator will be part of the Prevention Services team and will engage with community members via digital outreach (website, social media). Candidates will work in a sex-positive and LGBQ and TGNC affirming environment, are expected to actively pursue required knowledge and skills for professional development, and expected to stay informed about the resources available on the South side of Chicago that serve our population and inform the team on opportunities for collaboration.

This position is grant funded.

Responsibilities

• Manages all CCHE digital platforms.
  
• Manages and develops internal digital outreach/client centered messaging at the Village and the hospital location including but not limited to research recruitment, research dissemination, service promotion, outreach event promotion, and other applicable messaging as appropriate.
  
• Responds to client messages on social media and via email to connect them with the appropriate teams.
  
• Co-coordinates the monthly Community Advisory Board (CAB) & quarterly Executive Community Advisory Board (ECAB) applications, member selection, meeting management, meeting minutes, and member compensation.
  
• Run and disseminate monthly reports to assess social media impact including the number of posts per month, views, likes, comments, and other measures as appropriate.
  
• Pre-screens community members for supportive service needs that community members may have. For example, housing, employment, and mental health, and referring to Supportive Services when community members are in crisis.
  
• Prepares for or participate in quality assurance audits under supervision or following specific protocol procedures.
  
• Participates in center related documentation, such as protocol development, procedural manuals, adverse event reports, institutional review board documents, or progress reports.
  
• Supports weekend and evening activities as needed.
  
• Collects and enters data. Assists in analyzing data. Assists with preparation of reports, manuscripts and other documents.
  
• May assist recruiting and scheduling research subjects; assisting with developing or amending study protocols; assisting with developing data collection tools; assisting with building databases; and providing general administrative support. Is developing skills in research techniques or methods, regulatory policies and procedures, and relevant scientific field.
  
• Performs other related work as needed.
  

Minimum Qualifications

Education:
Minimum requirements include vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree).
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Work Experience:
Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.
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Certifications:

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Preferred Qualifications

Education:

• Bachelor's degree in public health, social work or communications.
  

Experience:

• Experience working with and/or providing care to BLGBQ and BTGNC populations.
  
• Experience providing HIV/STI testing and counseling.
  

Preferred Competencies

• Demonstrated community organizing and management.
  
• Demonstrated project management skills.
  
• Demonstrated effective leadership and teaching skills.
  
• Strong communication and interpersonal skills.
  
• Strong organizational skills.
  
• Strong knowledge of Chicago social service resources.
  
• Strong knowledge of program subject matter.
  
• Strong interpersonal skills and the ability to work both independently and as part of a team.
  
• Flexibility.
  
• Creativity.
  
• Manage stressful situations.
  
• Maintain confidentiality.
  
• Work on multiple projects simultaneously, set priorities, and meet deadlines.
  
• Demonstrated written and verbal communication skills and strong analytical skills.
  
• Perform rapid HIV testing.
  
• Work on multiple projects.
  
• Ability to work non-traditional hours
  

Application Documents

• Resume/CV (required)
  
• Cover Letter (required)
  

When applying, the document(s) MUSTbe uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Research

Role Impact

Individual Contributor

FLSA Status

Non-Exempt

Pay Frequency

Biweekly

Scheduled Weekly Hours

20

Benefits Eligible

Yes

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Posting Statement

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at:http://securityreport.uchicago.edu.Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

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