Digital Product Manager - Commercial
Commerce Bank

About Working at Commerce

Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after more than 155 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk.

Compensation Range
Annual Salary: $79,000.00 - $119,000.00 (Amount based on relevant experience, skills, and competencies.)

About This Job

This position supports the strategic direction of the Bank's Commercial Digital business. The main purpose of this job is to support the growth and profitability of the commercial online and mobile channels, including the identification and development of new product opportunities. You will join the product channel team through all phases of discovery, implementation, maintenance and enhancement of our applications and services, while ensuring compliance with organizational standards and industry best practices.

Successful candidate must be a self-starter possessing a broad base of analytical, technical, and problem-solving skills, as well as the ability to work effectively in a fluid, fast-paced environment. This role requires demonstrated organization ability; ensuring activities are effectively planned, executed, and communicated to achieve project and business goals. Successful candidates will also be effective members of a highly collaborative team supporting and sharing knowledge with team members. Solid and proven communication, elicitation and facilitation skills should be matched by robust documentation skills. The ideal candidate will be highly organizational and proactive in improving the efficiency and performance of processes.

Essential Functions

• Contribute to the planning, development and implementation of all business initiatives and tasks, leading and supporting as needs dictate
  
• Contribute to the development and implementation of product strategy and functionality with management oversight
  
• Maintain open communication and alignment across multiple lines of business, including sales, marketing, operations, support, development and IT
  
• Develop deep expertise in our products and services and provide training and mentorship to others
  
• Review and provide feedback on design and UX flow
  
• Perform market research and gain insight into customer needs; Identify opportunities to solve market problems
  
• Facilitate task-based meetings, such as priority or status meetings
  
• Contribute to and coordinate product launches, feature releases, and customer conversions, alongside partners including Sales, Marketing, Operations, Product, IT, Customer Support, etc
  
• Create and maintain supporting documentation and training materials for released and available functionality
  
• Perform other duties as assigned
  

Knowledge, Skills & Abilities Preferred

• Knowledge of Commercial Payments, online channels, and the underlying technologies; including knowledge of best practices
  
• Ability to communicate clearly & effectively with multiple technical & non-technical groups
  
• Ability to understand and interpret the needs and preferences of multiple customer and user archetypes, and balance those with the business and operational needs of the bank.
  
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
  
• Innovative, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
  
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
  

Education & Experience

• Bachelor's degree or equivalent combination of education and experience required
  
• 2+ years product management or related experience required
  

*Hybrid Schedule: In office 2 days per week

**Level of role is determined by experience, knowledge, skills, abilities, and education

***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is for the Product Manager I to Senior Product Manager - Commercial job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Commerce, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base salary range is $79,000 - $119,000. Depending on the job level, this position may be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals. The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.

#LI-Hybrid

Location: 1000 WALNUT, Kansas City, Missouri 64106

Time Type:
Full time

---