Executive Assistant Leadership - Information Technology - Akron Fairlawn
FirstEnergy Corp

JOB DESCRIPTION

FirstEnergy

FirstEnergy at a Glance

As one of the nation's largest electric utility companies with a focus on sustainable energy, FirstEnergy knows that it takes a workforce of highly trained, dedicated, and motivated individuals to generate and deliver safe and reliable power. Our Information Technology (IT) professionals are at the heart of this workforce, playing a key role in helping our business units achieve business goals in the generation, transmission and distribution of electricity. As a result, FirstEnergy invests in the success of its people through continuous development opportunities to develop and refine skills support career advancement. FirstEnergy is proud to develop new experiences for both employees and customers and is committed to developing a diverse workforce, reflective of the communities we serve, by recruiting and retaining talented employees from a variety of backgrounds

FirstEnergy's in-house, centralized IT organization creates and maintains software solutions, and operates FirstEnergy data centers, service desks and voice/data networks. As an IT Professional at FirstEnergy, you will be given a wide range of opportunities to collaborate with people across the company and will be exposed to an exciting and cutting-edge technology stack. You will also be exposed to Agile ways of working in an environment that embraces diversity of thought, where you will be encouraged to innovate and explore new ideas.

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00]

This will be a Hybrid Position with some days on-sight out of our West Akron Campus.

Responsibilities Include:

• Provides support for CIO, VP, Directors (8), and Managers (maintaining calendars, expense accounts, extensive meeting scheduling, travel, etc.).
• Coordinating and assisting in general administrative work (updating time sheets, data compilation, word processing, record and file maintenance, mail distribution, etc.).
• Remains flexible and able to quickly handle changes in scheduling and/or last-minute information requests.
• Responsible for Company purchasing card and reconciliation process, ordering supplies for local office and outlying areas.
• Responsible for monthly invoice processing.
• Provide support for special projects when requested.
• Help administer gift card program for department.
• Arrange travel for department employees.
• Monthly updates to IT SharePoint Site.
• Regularly handles sensitive and confidential materials and information; high degree of confidentiality is required.
• Develop and maintain database/spreadsheets; may also create and prepare correspondence and complex presentations.
• Demonstrates a solid commitment to all aspects of safety.
• Demonstrates sound internal and/or external customer service.
• Possesses a strong background and is highly proficient in Microsoft Office, Adobe Acrobat, Empower, Coupa, and SAP.
• Maintains a safe workplace for coworkers based upon knowledge of potential hazards and industry regulations/requirements.
• Independently anticipates and provides excellent quality service to meet internal/external customer needs.
• Answers complex inquiries pertinent to the assigned area.
• Uses excellent communication skills with good judgment.
• Consistently anticipates and delivers results.
• Proactively works to ensure knowledge is transferred to others.

Qualifications include:

• Must have high school diploma or GED along with minimum of 10 years related experience required.
  • Related experience includes, but is not limited to: ability to work in Microsoft Suite of products, Empower, Coupa, SAP, SharePoint; scheduling; expense reports; communication; administrative support
• Previous experience providing support to an executive is preferred.
• Must pass the Company's Clerical Aptitude Battery Test (CABT).
• Must be highly proficient in Microsoft Word, Excel, PowerPoint, Adobe Acrobat, Empower and SAP
• Must be highly organized and detail-oriented
• Must demonstrate a questioning attitude to continue to learn, produce results, and strengthen existing relationships.
• Must model active learning through continuing to develop breadth of knowledge, skills, and perspective.
• Must have the ability to lead by example.
• Must demonstrate excellent interpersonal skills and teamwork skills; oral and written communication skills; and possess the ability to independently prioritize workloads, meet deadlines and work in pressure situations.
• Must have the ability to work in a fast-paced open environment.
• Must have excellent customer service skills (friendly, courteous, helpful).
• Ability to maintain a high degree of confidentiality.
• Must have the ability to deliver quality, accurate work within established deadlines.
• Must be able to work independently on special assignments as directed by management.
• Must be able to make recommendations for process improvements, as necessary.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

Exempt

FirstEnergy Human Resources Team

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