This job has expired.
Location: REMOTE
Salary: $30.00 USD Hourly - $35.00 USD Hourly
Description: Our client is currently seeking a Incident Manager to work on a fully remote schedule (EST) on W2.
W2 ONLY, NO C2C
Position Title: Incident Manager I
Required Skills: basic troubleshooting, Linux/UNIX.
Nice to have skills: Radio Frequency (RF), ServiceNow, Jira, Remedy.
Location: REMOTE (EST Hours)
Length: EOY + w/ possibility to convert
Ideal Candidate:
-Day to day: Case management for customer tickets - stage before a ticket becomes an incident.
-Will be using ServiceNow, Jira, and Remedy on a daily basis.
-Heavy end-to-end troubleshooting (20+ tickets a day on average).
-Linux/UNIX experience needed.
-Being able to read Linux/Splunk/Elasticsearch logs will set someone apart.
-Any experience with radio frequency is helpful, but not required.
-4-week training program to get an understanding of the tools.
-They will be shadowing team members before being on their own.
-Standard 9am-5pm shift w/ on-call rotation that is during work hours.
-Soft skills will be key! This team changes constantly so they must be able to adjust on the fly.
For qualified candidates, please apply and email resume to btrainor@judge.com!
Contact: btrainor@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
This job has expired.
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