IT Site Lead, R&D

Kalamazoo, Michigan

This job has expired.

Position Summary:

This role will serve as the primary site contact for operational Information Technology (IT) needs for the R&D organization in the US. You will oversee and ensure smooth function of software applications that support research operations across multiple sites. This includes planning and executing projects, and maintaining roadmaps for the application lifecycles in alignment with business goals and priorities, validation of software to GxP standards, and ownership of related processes. The role includes the coordination and support of site level initiatives around IT infrastructure and technology systems, including network, server, storage, and laboratory equipment, as required. Your role would also include partnering with other IT and R&D groups to test and implement novel technology solutions to empower collaboration and research outcomes. The role will also be required to perform work in farm and laboratory settings where animals may be present.

You will partner with other IT professionals at different sites, coordinating their activities, and providing technical guidance. This role requires a strong understanding of IT principles, excellent leadership skills, and the ability to communicate effectively with stakeholders at all levels. The role is highly self-directed, and requires good organizational skills to prioritize work.

This role is pivotal to ensuring both R&D and IT operational excellence as the organization grows and technology evolves.


  • Act as system owner for software applications that support laboratory/office facilities and animal research operations, while driving and validating delivery of new solutions
  • Coordinate support from other IT resources to ensure the operations application portfolio meets current standards, and remain in line with security and technology requirements
  • Represent R&D in discussions with global IT and technology groups to ensure that initiatives are executed in way that minimizes impact on R&D operations
  • Provide support for technology solutions where no fixed support processes exist, ensuring that issues are addressed in a timely manner
  • Plan and execute technology projects, and assist in project management activities to ensure alignment with financial and schedule forecasts
  • Manage implementation of new technology solutions as a part of R&D operations and research teams in partnership with business and IT stakeholder groups

Education & Experience:
  • Bachelor's degree in Healthcare, Veterinary Science, Computer Science, Information Systems, or related field
  • 4-5+ years of relevant experience
  • Ability to successfully pass an enhanced background screening pertaining to animal rights activism required

Technical Skills:
  • Strong business acumen and the ability to understand complex business processes and challenges
  • Excellent technical background and understanding of IT systems, applications, and infrastructure, specifically in the areas of support and implementation
  • Understanding of desktop platform, server platforms, and network infrastructure
  • Experience with the following is plus: Building management platforms, SmartSheet, PowerApps. Animal medical record and welfare platforms
  • Proficient in use of Microsoft Project, or Project Web Access
  • Demonstrated understanding of Solution Delivery methodologies and a working knowledge of GxP platforms and validation
  • Solid verbal and written communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of the organization and communicate technical information to non-technical teams; technical writing experience a plus
  • Strong ability to network among internal teams and external business contacts
  • A demonstrated ability to think critically and act decisively to deliver project outcomes and operational excellence
  • Self-directed - can work with little/no direction to provide solutions/decisions for issue resolution
  • Proven ability to manage and deliver on multiple ongoing projects and work streams, organizing work based on project timelines and defined priorities from stakeholder
  • Goal-oriented, strong desire to achieve and exceed expectations, consistently meets commitments

Physical Requirements/Travel:
  • Hybrid working environment, with a mix of on-site and remote work as needed
  • Comfortability working in areas where animals (companion animal or livestock) are present
  • Some travel required in support of sites across the US, < 15%

Full time



Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.

Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at site, or (2) via email to/from addresses using only the Zoetis domain of "". In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.

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