This job has expired.
Location: West Des Moines, IA
Salary: $20.00 USD Hourly - $23.00 USD Hourly
Description:
Title: Loan Workout Associate
Length: 18 Months
Location (Primary): West Des Moines, IA
Work Type: Hybrid
Job Description:
Provide support to internal and external customers in moderately complex initiatives relating to collection portfolio data to reduce delinquency and restructuring of loans within the Loan Workout functional area. Research credit or account information. Perform skip tracing, review workout and restructure problem loans and payment plans. Research vendor program remedies and recourse to determine loss projections. Review low complexity collection portfolio or customer issues, processes, policies and procedures for which answers can be quickly obtained related to deliverables with narrower impact. Utilize solid understanding of company policies, procedures and collection systems. Adhere to risk ratings and compliance matters Identify opportunities for process improvements in Loan Workout area. Receive direction from supervisor and exercise judgment within defined parameters while developing understanding of Loan Workout functions, policies, procedures, and compliance requirements. Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals.
Required Qualifications: 6+ months of Loan Workout, Commercial Lending experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Job Description:
Covers jobs responsible for managing complex and sensitive customer issues which can include estate care resolution (life events), remediations, and/or settlements. Functions include assessing wide-ranging customer circumstances, conducting extensive research, determining appropriate courses of action, documenting/communicating finding, and supporting the issue through direct mediation as applicable. Manages stakeholder relationships with customers, family members, legal representatives, and business partners.
Team Duties:
-This team manages and supports the control step
-The team is part of the recovery department, and is a last stop in the settlement review process
-The largest portion of the case review is in Credit Cards
-Daily and weekly reports are received, the contractor will receive a control or process and each day they work the accounts
-The team is not customer facing
-This is not an entry level position
Years of Experience required:
2+ year of relevant professional experience
Desired Experience:
-Root cause analysis
-Understanding credit cards, that is the main department
-Payment research
-Litigation exposure specifically civil procedure
-Partnering with 3rd party law firms
-Working independently and being resourceful
-Enterprise/corporate environment background
Technical Skills Required:
-EXCEL experience is very valuable in this role
Preferred Industry Experience:
-Financial services background is needed
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
This job has expired.
Get Hired Faster
Subscribe to job alerts and upload your resume!
*By registering with our site, you agree to our
Terms and Privacy Policy.