Manager, Business Operations (A)
University of Miami

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The Manager, Business Operations plays a pivotal role in overseeing and optimizing the administrative and operational functions of the Office of Pre-Health Advising and Mentoring and Office of Undergraduate Research and Community Outreach. In collaboration with the Assistant Provost, this position provides overall management, coordination, and evaluation of business-related functions such as finance, budgeting, resource management, grant administration, data analysis, personnel administration, and strategic planning among other duties. This position will work collaboratively with other office personnel and campus partners to enable the offices to effectively guide and mentor students pursuing pre-health tracks and engaging in undergraduate research activities.

Primary Duties and Responsibilities (Performs duties and responsibilities under minimal supervision)

35%

Operational Leadership

• Provide strategic direction and leadership for the daily operations of the Office of Pre- Health Advising and Office of Undergraduate Research.
• Develop and implement operational policies, procedures, and workflows to enhance efficiency, effectiveness, and customer satisfaction.
• Implement best practices and continuous improvement initiatives to streamline administrative processes, enhance service quality, and optimize resource utilization.
• Evaluates needs of the department, prioritizes and delegates work as appropriate and required to meet objectives and deadlines.
• Develop strategies to engage more undergraduate students in research opportunities across the University.
• Serve as the primary webmaster for both offices.
• Ensure compliance with university policies, regulations, and industry standards related to student services, data privacy, and operational practices.

25%

Financial Administration

• Responsible for budget planning and the department's business affairs and budget control; overall responsibility for fiscal management of accounts across multiple cost centers.
• Participates in financial analysis and planning including monitoring and reporting on budget variances and opportunities to improve performance.
• Assist the office director with the preparation and maintenance of the annual budgets. For

needs beyond established budget, work with director and Cost Center Manager to identify alternative sources and/or to request funds.

• Analyze financial data and prepare reports to provide insights and recommendations for decision-making related to budget allocations and resource needs.
• Coordinates the financial aspects of the summer programs which include internships, faculty supply requests, and associated travel with local secondary and postsecondary students and teachers.
• Serve as liaison with Financial Aid regarding program stipends and address any student concerns.
• Supervise and facilitate all purchases and reimbursements for the offices.
• Responsible for training of staff within the department in fiscal policies and procedures.

20%

Evaluation/ Reporting

• Develop and implement systems and procedures to establish and maintain records for the office.
• Assist in the collection and analysis of data related to student outcomes and experiences within both offices.
• Collect, analyze, and interpret operational data to inform decision-making and identify areas for improvement.
• Prepare regular reports on key performance indicators, operational trends, and resource utilization.
• Contribute to the development and execution of strategic plans for the undergraduate offices, aligning with the university's mission and goals.
• Identify opportunities for innovation and improvement in operational processes, services, and technologies to support the university's growth and excellence.
• Participate in the development of strategic plans and initiatives that align with the overall mission of the university and the needs of students.

15%

Grant Administration

• Coordinate the preparation and submission of interim and final grant reports, ensuring they meet the requirements of funding agencies.
• Oversee the administration of all program students' stipends; track student award eligibility and make recommendations to the Assistant Provost regarding awards.
• Develop and manage grant budgets, working closely with finance and accounting teams to ensure accurate tracking of expenses and revenues.
• Monitor budget performance throughout the grant period, identifying and addressing potential discrepancies or variances.
• Monitor grant compliance with reporting schedules and guidelines, addressing any issues that arise.
• Ensure grant activities adhere to relevant federal, state, and institutional regulations and policies.

5%

Miscellaneous

• Purchases and maintains office equipment and supplies.
• Collaborate with cross-functional teams to align operations with university-wide goals and strategies.
• Assist in the preparation of reports, presentations, and proposals related to pre-health advising and mentoring programs for internal and external stakeholders.
• Build and maintain strong relationships with faculty, staff, students, and external partners to facilitate effective communication, collaboration, and the achievement of shared objectives.
• Represent the undergraduate offices in university committees, meetings, and events as needed.

Knowledge, Skills, and Abilities:

• Excellent organizational, analytical, and problem-solving abilities.
• Exceptional communication and interpersonal skills to collaborate with diverse stakeholders.
• Proficiency in data analysis, reporting, and the use of technology to enhance operational efficiency.
• Ability to manage conflicting priorities and varying deadlines.
• Ability to influence decision-making.
• Ability to lead projects independently from concept to implementation.
• Must be well organized, detail oriented, able to prioritize competing tasks, have strong computer (including spreadsheets and database software).

Education Requirements (Essential Requirements):

• Bachelor's degree in related discipline.
• Master's degree in business administration, higher education administration, or a related field is preferred.

Work Experience Requirements (Essential Requirements):

• Proven experience (5+ years) in operations management, preferably in an academic or research environment.
• Equivalent combinations of education/experience may be considered.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:
Full time

Employee Type:
Staff

Pay Grade:
A10

This job has expired.