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Location:
Pembroke Pines, Florida
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary:
Maintains oversight of the laboratory's quality management program ensuring compliance with applicable regulatory and accreditation standards and requirements (e.g., CLIA, CAP, AHCA, AABB, FDA, Joint Commission) and organizational goals.
Responsibilities:
Plans and conducts or coordinates audits of laboratory departments. Identifies opportunities for improvement. Makes recommendations for process optimization and monitors progress of changes implemented to ensure effectiveness and sustainment of interventions.Oversees the review and evaluation of training, competency assessment, maintenance, validation, proficiency testing, quality control and other work records to ensure compliance with applicable policies, procedures and regulatory standards and requirements.Participates in inspections by internal and external sources. Serves as a regulatory resource to laboratory leaders. Collaborates with leaders in the development and review of laboratory documents and strategies to ensure ongoing compliance and consistency with best practices and regulatory and organizational requirements.Participates on and facilitates cross-functional teams, committees, and workgroups to identify and address opportunities for improvement identified in the quality and patient safety data. Coordinates the development of evidence-based, standardized practices to achieve and sustain quality, safety, customer satisfaction, operational and financial performance excellence.Collaborates with laboratory leaders to ensure the accurate completion and timely submission of State, Federal, and regulatory documents (e.g., applications, notification of changes, compliance reports and action plans).Maintains records of quality assurance activities including audit reports, corrective actions, preventive measures, and quality improvement initiatives.Oversees quality assurance activities and the event reporting process. Analyzes trends/patterns in data collected. Assists in the development of corrective action plans. Ensures the timely submission of investigative and corrective action reports to laboratory and organizational stakeholders.
Competencies:
ACCOUNTABILITY, ACCURACY, ANALYSIS AND DECISION MAKING, CLINICAL POLICIES AND STANDARDS, CUSTOMER SERVICE, LABORATORY QUALITY CONTROL, MANAGING PEOPLE, METHOD PERFORMANCE VALIDATION, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR
Education and Certification Requirements:
Bachelors (Required)Clinical Lab Supervisor License (SU LICENSE) - State of Florida (FL), Clinical Lab Technologist License (TN LICENSE) - State of Florida (FL)
Additional Job Information:
Complexity of Work: Advanced knowledge of laboratory procedures and instrumentation. Ability to effectively relate and communicate with internal and external customers. Advanced knowledge of laboratory information systems. Requires critical thinking skills, effective communication skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required Work Experience: Minimum five (5) years' experience as a Clinical Laboratory Technologist. Other Information: Certification: Clinical Laboratory Technologist or Clinical Lab Supervisor License - FL
Working Conditions and Physical Requirements:
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