Manufacturing Hardware Services Global Project Manager - Repair Services
National Instrument, Inc.

National Instruments is looking for an experienced Project Manager who will be responsible for managing projects and driving improvements of processes within the Manufacturing Global Repair organization. The Project Manager for Global Repair will also be the single point of contact / owner for Manufacturing Repair. The successful candidate must have excellent organizational, project management, communication, and people skills with a proven track record of successfully managing multiple projects in support of global process Improvement.

Responsibilities:

Ensure achievement of Global On Time Delivery (OTD) targets for customer repairs. This includes providing direction, removing barriers and ensuring success for the Operations' teams

Develop/improve processes to provide useful customer return data to the organization to reduce or eliminate design and process issues

Coordinate with internal organizations (Sales, Marketing, HW/SW Engineering, Production, etc.) to ensure timely project design/development, process development

Develop, document and maintain applicable Manufacturing related business processes in targeted geographical regions.

Develop, own, and manage the 3-5 year roadmap for the Manufacturing Global Repair organization.

Document, analyze, and communicate lessons learned

Job Specific Knowledge and Skills:

Knowledge of global logistics/supply chain challenges, especially as it relates to reverse logistics

Able to effectively lead or work in cross-functional teams involving Manufacturing, R&D, Sales, Marketing, Services, and others

Willing to work in a rapidly changing environment where flexibility, negotiation, and persistence are required

Capable of developing scalable processes that can be used globally

Capable of developing distributed global teams with consistent regional execution

Qualifications:

Minimum 5+ years experience as a Project Manager

Bachelor's degree required in a Technical (EE, ME or CE) or Business discipline. Technical degree is preferred

Experience in Project Management and Customer Service is a must

Knowledge of Oracle ERP (Oracle Depot Repair) is a plus

Knowledge of NI products and test platform is a plus

Why NI?

There are many reasons to consider joining a company. Key among them are the people, the ideas, and the technology. At NI, we believe in the power and potential of connecting the three to create a path to success.

The people : We're looking for curious and creative problem solvers who value diversity and fresh perspectives, are bold and kind, and willing to take chances.

The ideas : What did you want to be when you grew up? Did you want to program robots? Build flying cars? Leave the world better than you found it? At NI, we build on the big ideas of big dreamers to make their visions a reality.

The technology : With our tailored, software-connected approach, we support our customers through all phases of the product development cycle. From 5G and medical innovations to autonomous driving and the future of space travel, we help our customers Engineer Ambitiously every day.

We've long been globally recognized as a top employer. Our compensation and benefits are very competitive, as are our modern workspaces, career development and mobility opportunities, and a culture that fosters belonging and emphasizes community giving. We encourage our teammates to challenge the status quo and collaborate with one another to build innovative solutions.

No matter your career path, we're here for you, for each other, and for the next generation of innovators who think bigger, aim higher, and go faster.

Are you up for the challenge of helping shape humanity for the next 100 years? If so, let's get started, and let's Engineer Ambitiously together.

National Instruments is an equal opportunity and affirmative action employer, committed to providing a work environment free of discrimination on the basis of sex, race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by federal, state or local law.

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