Marketing Operations Administrator
Navien

Marketing Operations Administrator

Marketing

Irvine, CA

Full-time

What We Are Looking For

This is a key Administrative position in the growing and dynamic Marketing department of Navien. The ideal candidate for the Marketing Operations Administrator role is well-rounded and thrives in a fast-paced environment. They are highly organized, self-motivated, adaptable and have previous experience supporting medium- to large- sized departments and managing large budgets. This person must be a strong communicator, both written and verbal, and excel at juggling multiple tasks at the same time. This person will keep the marketing operations running and keep everyone on the team accountable for their Marketing Activity spend. This person must be a reliable and flexible team player, as they will support all members of the team with ongoing projects on an as-needed basis. This person must be resourceful and detail oriented while always keeping the big picture in mind. In addition, the Marketing Operations Admin must be highly self-motivated, able to work on their own and with a group, have a positive attitude, and be resourceful and enthusiastic about working on a variety of ever-changing tasks.

Responsibilities:

• Administrate the day-to-day financial operations for the department. Own the administrative functions of the budget from start to finish:
  • Create and submit marketing purchase requests for approval
  • Process vendor invoices and obtain management approval for payment
  • Reconcile invoices, receivers, and purchase requests with the original estimate
• Work closely with program coordinators to process all marketing and regional development invoices and submit to accounting
• Work closely with Trade Show Coordinator to ensure all show related purchases are captured and logged
• Track and enter all marketing credit card expenses into monthly accounting log
• Track and enter all purchase requests, invoices, and credit card receipts into the marketing budget platform
• Perform auditing functions for periodic promotions
• Support Marketing Warehouse staff with special shipping projects and assist during peak season
• Perform customer service support via email and inbound phone calls
• Provide Marketing department office support
• Other tasks as assigned

Requirements:

• Business Operations, Management, or Administration degree preferred, or comparable work experience consisting of 3-5 years in customer service, administration, account management, or coordination
• Experience managing budgets with successful results
• Thrives in a fast-paced environment with quick turnarounds to meet deadlines
• Strong work ethic and attention to detail with excellent communication skills
• Willing to learn and self-motivated, with a passion for helping others
• Highly adaptable to a variety of tasks, as requested
• Strong customer service skills and sense of responsibility and follow through
• Work well in a team environment, strong collaborator, and team player
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
• Organizational, time management and prioritization skills are a must
• Excellent ten key by touch, and 60 WPM and numerical data entry skills

Preferred Qualifications:

• Experience in Smartsheet, Teams, Google Drive, and app-based phone systems
• Experience in marketing or communications role
• Experience in plumbing or building products is a plus
• Experience organizing and implementing new processes and procedures to improve efficiency
• Ability to understand, research, write, and deliver summaries on a range of business needs

Pay Scale: $24/hr.-$26/hr. (depending on experience)

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, activities may change or be assigned at any time with or without notice.

Benefits

• PPO Medical, Dental, Ortho, Vision, Rx, LTD and Life Insurance
• Employee-only premium covered at 100%, and dependent premium covered at 50%
• Optional Voluntary Benefits: STD, Hospital, Critical Illness, Accident, Discounted Pet Insurance
• Pre-Tax Flex Spending Accounts: Health and/or Dependent Care
• 10.5 Paid Holidays per calendar year
• Community Involvement Volunteer Day
• 401K Plan, 100% match on employee's contribution, up to a maximum of 5%
• Employee discounts on Navien products
• LinkedIn Learning License
• Life Style Spending Account: You choose-- gas, pet care, elder care, gym membership
• Work from Home Benefit - 50 days per calendar year

About Navien, Inc.

Since 2006, Navien, Inc. has become one of the fastest growing companies in the home comfort sector in North America and has established itself as the leader in condensing technology, providing condensing tankless water heaters, combi-boilers, and wall-hung boilers. In 2018, Navien moved beyond the condensing market with the introduction of the NPN series non-condensing tankless water heater, and now is breaking into new markets, releasing products for the HVAC and water treatment categories.

Navien has achieved international recognition for its sophisticated engineering and robust designs. Backed by parent company, KD Navien, with more than forty years of experience with advanced boiler and water heating technology, Navien will continue its mission to provide high quality products. Navien products are available in the United States and Canada through a selected network of wholesale distributors.

Navien, Inc. is an Equal Opportunity Employer

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