Network Telecom Analyst
Hays

The end client is unable to sponsor or transfer visas for this position; all parties authorized to work in the US without sponsorship are encouraged to apply.

An American Company is seeking a Network Telecom Analyst in Hybrid / Orlando, FL.

Role Description

We are seeking a dedicated Telecom Network Analyst for our Information Systems Technology department. Responsible for supporting, installing, and maintaining all telecom and related systems - including SD-WAN, mobile devices, telecommunications hardware, networks, workstations and servers in support of business processing requirements; will handle a wide spectrum of duties surrounding telecommunications and network systems.

• Coordinate real estate moves/closures/opens/acquisitions; coordinating with users, IT staff, Telcom providers and vendors
• Develop and promote standard operating procedures and strategic policies for systems and business applications
• Ensures systems integrity by evaluating, implementing and managing appropriate software and hardware solutions
• Establishes regular communication with the department regarding systems issues
• Facilitate knowledge transfer of system support procedures and nuances
• Incorporate Information Security best practices in all aspects of systems
• Installs and maintains systems hardware and related software to ensure stable performance
• Monitors and tunes the systems to achieve optimum performance levels
• Order telecommunication devices, replacements, and accessories
• Point of contact to all Telecom Vendors
• Responsible for business-critical IT systems
• Responsible for low to medium complexity business-critical systems
• Schedule installations and upgrades in accordance with established policies and procedures
• Telecom support for Aruba and Cisco network equipment, phone systems, and fax lines/systems
• Troubleshoot mobile email, text messages, application, and phone operations
• Troubleshoot telecom and network systems problems
• Update to vendors for 911 Address/411/Phone Book/Caller ID
• Work with TEM vendor on all billing inventory and updating as required
• Work extensively in service provider's portals

Skills & Requirements

• 3+ years of Telecom experience in an Enterprise environment
• Must possess strong experience and proficiency with Telecommunications infrastructure,
• Strong experience and proficiency w/ Cisco Unified Communications
• Strong knowledge of POTS/FAX
• Strong knowledge of Ethernet/Telecom wiring
• Possess strong knowledge of all aspects of Telecom environments through all layers of the OSI model
• SD-WAN experience would be a plus.

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.

Additionally, this position is a contract role where Hays offers you the opportunity to enroll in full medical, dental or vision benefits.

• Medical
• Dental
• Vision
• 401K
• Life Insurance ($20,000 benefit)

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Hays is an Equal Opportunity Employer.

Drug testing may be required; please contact a recruiter for more information. #1138103