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Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Your Impact Shapes the World at Caterpillar Inc.
When you join Caterpillar, you are joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Why you want the job and why it's awesome!
As an Implementation Project Manager, you will deliver on projects from the MineStar product family. You will lead a team through our defined deployment process to ensure customers are successfully using our technology. This is not a traditional project management role, you will touch on commercial processes such as invoicing, and legal processes such as contracts, and additionally be expected to learn about the technology so that you can have valuable discussions with customers and dealers around the world. This role is highly focused on our underground technology product offerings but will expand over time to the rest of our products.
What you will do:
Accountable for the implementation of Caterpillar delivered MineStar technologies at the customer site.
Responsible for ensuring the projects deliver on time, on cost, and on the scope.
Responsible for ensuring we follow our MineStar Implementation Center of Excellence (COE) process.
Responsible to participate and provide subject matter expertise (SME) in the quoting process.
Receive defined projects from Commercial handoff and system-ready handoff from support for upgrade projects.
Responsible for providing a stable product after implementation/upgrade to the customer, dealer, and Caterpillar support team.
Ensure remaining issues are worked to resolution or transitioned to the support organization.
Accountable for project status communications internally and externally regarding Caterpillar deployed MineStar technologies globally.
Responsible for continuously improving the MineStar implementation process.
Provide coordination of the Training and Support team involvement in the implementation project.
What Skills you will have:
Project Management: Extensive project management experience working with technology. Proven experience with project management concepts including project charters, scheduling, planning, and risk and issue management.
Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.
Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years), and strategic (3-5 years) planning in support of project outcomes.
Process Management: Knowledge of business process improvement tools and techniques; ability to understand, monitor, update, control, or enhance existing business or work processes.
Collaborating: Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.
Effective Communications: Understanding of effective communication concepts, tools, and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Problem Solving: Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Reporting: Knowledge of tools, techniques, and processes for reporting project data and status; ability to effectively report project status to a range of stakeholders.
Top Candidates will also have:
4 + years of Fleet management Software exposure.
Experience working with customers outside of the United States.
Additional Information:
The primary location for this position is Tucson, AZ.
Domestic relocation assistance is not available.
This position may require 25 % travel.
Sponsorship is not available
To learn more about MineStar Technology, click on the links below: Cat® MineStar™ Solutions and Underground Mining
This posting will close at midnight on May 5th, 2024.
What you will get:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides:
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