Project Manager, EPMO, hybrid
AllWays Health Partners

For over 30 years, AllWays Health Partners has delivered value to our members and worked to improve access to care and coverage. As a member of Mass General Brigham, AllWays is a health plan at the forefront of innovation, advancing a highly integrated model of value-based care with one of the world's leading health care systems. Together, we are transforming the customer experience, keeping our members and patients at the center of everything we do. Bring your unique talents and join us as we strive to create a world where all people live healthier lives.

The Project Manager manages small to large operations projects with internal and external business partners. Project management responsibilities include the coordination and completion of projects on time and within scope. Oversee all aspects of projects. Set deadlines, assign responsibilities, monitor and summarize progress of projects. Report and maintain status of projects and project health. Escalate issues and manage issues to resolution. The successful candidate will work directly with internal and external clients/vendors to ensure deliverables fall within the applicable scope and timeline. They will coordinate across departments to ensure all aspects of each project are compatible with project objectives and scope.

Essential Functions
• Lead and consult project teams throughout all phases of the Project lifecycle: Initiation, Planning, Execution and Closure, ensuring appropriate transitions and results monitoring are in place from project deliverables to day-to-day operations.
• Support projects for all lines of business and system development utilizing Agile/Scrum or Waterfall methodology to execute work in iterative/timely phases that deliver business value at each checkpoint.
• Lead vendor related projects ensuring the overall program/project budget is adhered to and milestones are achieved.
• Partner with business leads to defining project goals and desired business outcomes. Ensure coordination and end to end process touchpoints are being made within the team's project work.
• Ability to work effectively to build consensus among a wide range of constituents to deliver project work in an efficient and effective way. Always ensuring business value and outcomes are achieved.
• Communicate in multiple mediums to all levels of the organization as well as external constituents. Provide clear, concise and timely information to key constituencies regarding project scope, objectives, status, changes, issues/resolutions and achievements throughout the project lifecycle.
• Ensure project compliance within the project lifecycle regardless of framework used to execute work.
• Maintain project plans or project taskboards and ensure project activity is being planned and executed as needed to achieve project outcomes.
• Demonstrate best practices in project management, including scope, time, quality, cost, resource management, communications and risk management.
• Provide and cultivate effective meeting management & facilitation skills and foster team member participation.
• Ensure appropriate transitions from deliverables to day-to-day operations before closing a project.
• Ensure all projects have measurable success metrics and a means for reporting them to key constituents and, where appropriate, broader constituencies within and outside AllWays Health Partners.
• Hold self and others accountable to meet commitments.
• Ensure diversity, equity, and inclusion are integrated as a guiding principle.
• Persist in accomplishing objectives to consistently achieve results despite any obstacles and setbacks that arise.
• Build strong relationships and infrastructures that designate AllWays Health Partners as a people-first organization.
• Other duties as assigned with or without accommodation.

Working Conditions and Physical Effort
• Work is normally performed in a typical office work environment.
• Remote work options are available.

Qualifications
Knowledge and Education

Required:
• Bachelor's Degree in healthcare or business-related field OR equivalent professional experience.
Preferred/Desired:
• Professional Project Management Certification (e.g., PMP, SCM, etc.)

Experience

Required:
• 5+ years related experience
• 2-3+ years project management experience
Preferred/Desired:
• Experience and familiarity with health insurance, managed care or health care business environments
• Healthcare financial systems experience
• Experience managing projects involving business to system and/or system to system integration
• Experience in managing relationships with consultants and/or vendor partners

Skills/Competencies

• Comfortable with ambiguity, flexible, and positive temperament
• Collaborative by nature and can motivate others. Easily develops trust with stakeholders and communicate well across all levels of the organization as well as with external stakeholders.
• Maintains business knowledge of the organization as a whole to help the work teams know their dependencies.
• Fast and adaptive thinker: see opportunities and challenges to help teams drive toward a common goal.
• Adapt approach to context/constraints of each project; knowing that no 'one size' fits all of the variety of projects.
• Always improving own and team skills through lessons learned reviews (retrospectives).
• Comfortable with change and complexity in dynamic environments.
• Enforces positive thinking: Motivates teammates and manages effectively - especially when people are falling below the line.
• Transparent with leadership: They are not protecting others or jobs, they are about the greater good of the organization.
• Honest & Candid: Assessments are based on facts - not political affiliation, who they know. They do the right thing. • Demonstrate AllWays Health Partners' core brand principles of always listening, challenging conventions, and providing value.
• Respect the talent and unique contribution of every individual, and treat all people in a fair and equitable manner.
• Exercise self-awareness; monitor impact on others; be receptive to and seek out feedback; use self-discipline to adjust to feedback.
• Be accountable for delivering high-quality work. Act with a clear sense of ownership.
• Bring fresh ideas forward by actively listening to and working with employees and the people we serve.

Action
• Works independently with minimum supervision
• Highly collaborative with EPMO team and NHP leadership to ensure connections across lines of business and functional areas

Organizational Relationships/Scope
This position interacts with all levels of AllWays Health Partners Partners Healthcare and external constituents, including vendors and providers.

EEO Statement
Our promise as a people-first organization starts with our employees. AllWays Health Partners is committed to diversity, equity, and inclusion in our workforce, internal culture, and investments. As an equal opportunity employer, AllWays Health Partners recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives, and backgrounds.

Disclaimer
The above statements are intended to describe the general nature and complexity of the work being performed by personnel assigned to this classification and do not represent an exhaustive list of all tasks, duties, and responsibilities required of personnel assigned to this position.