QA Specialist
Lucid Software Inc.

Lucid Software is a leader in visual collaboration, helping teams see and build the future from idea to reality. With our products-Lucidchart, Lucidspark and Lucidscale-teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Top businesses use Lucid's products all around the world, including customers such as Google, GE, and NBC Universal. Lucid's partners include industry leaders such as Google, Atlassian, and Microsoft.

With a fast-growing team of more than 1,000 employees, we are committed to maximizing collaboration and innovation in the workplace through our products and with our people. Lucid is a hybrid, remote-friendly workplace, providing employees the flexibility to work where they are most productive, whether that's at home, in the office, or a combination of the two.

We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we welcome diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone.

Since the company's founding, Lucid has received numerous global and regional recognitions for its products, business, and workplace culture. These include being named a Fortune Best Workplace in Technology and a 2022 Glassdoor Best Place to Work, inclusion on the Forbes Cloud 100, and placing #19 on G2's Best Software Products for 2022 list.

If you'd like to confirm job application information found on other hiring websites, please contact us directly at: talentacquisition@lucid.co

About you:

• Likes to brainstorm
• Likes to look at things from different vantage points
• Notices overlooked errors
• Notices when instructions are ambiguous and asks clarifying questions
• Likes to troubleshoot
• Likes learning everything a software can do
• Passionate about people having a good experience

Responsibilities:

• Consider various use cases and apply those to testing new features and bug fixes
• Use manual testing to mimic the way users would interact with our software (no testing from a code perspective)
• Work with entire QA team to complete testing for larger initiatives like new product launches
• Collaborate with product management, design, and development teams on the user interface, functionality, and specifications of new features
• Attend all meetings with your development team and enable all to be quality advocates
• Help maintain team's bug backlog, prioritizes bugs, helps drive them to completion

Requirements:

• Ability to be organized and detail-oriented
• Strong curiosity, creativity and tenacity toward imagining use cases
• Passionate about quality and empathetic toward the user experience
• Can easily thrive working in an evolving industry
• Ability to work well with and communicate with others
• Bias towards finding solutions instead of just identifying problems
• Can relate to Lucid Software's products and core values
• 0-3 years of experience

Nice-to-haves:

• Experience with Jira and Confluence
• Genuine enjoyment of software quality assurance work
• Desire to be on a highly productive, fast-paced team
• Experience with web application testing
• Experience with development and execution of test suites

#LI-MJ1 #LI-Remote

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